Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Willis

Iron Station

Summary

Flexible hard worker ready to learn and contribute to team success. I am great at working with others. I have experience in healthcare, school systems and customer service. I go above and beyond to make sure my job is complete and done. If need to work over I have no problem doing so I am open to availability.

Focused professional bringing many years of top-quality performance in transportation industry. Well-versed in inspecting buses and equipment to promote safe operations. Unwavering work ethic and dedication to quality transportation service.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference

Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Overview

11
11
years of professional experience
2012
2012
years of post-secondary education

Work History

School Bus Driver

Lincoln County School District
Lincolnton
08.2023 - 05.2024
  • Operated school bus safely to transport students to and from school.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Managed student behavior during transit to maintain a safe environment.

CNA

Stress Free Home Care
Stanley
09.2017 - 11.2021
  • Assisted clients with daily living activities and personal care tasks.
  • Monitored client health and reported changes to healthcare providers.
  • Maintained a clean and safe environment for clients and staff.

Customer Service Representative

Walmart
Clover
07.2013 - 10.2016
  • Handled returns and exchanges following company policy.
  • Trained new staff on customer service protocols and systems.
  • Collaborated with team members to maintain store organization.
  • Processed transactions accurately at the point of sale.
  • Assisted customers with product inquiries and issue resolution.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Clover High School
Clover, SC

Skills

  • Vehicle operation
  • Safety compliance
  • Student management
  • Route planning
  • Customer relationship management
  • Product knowledge
  • Critical thinking
  • Communication strategies
  • Conflict resolution
  • Team collaboration
  • Customer service
  • Health monitoring
  • Personal care
  • Complaint resolution
  • Employee training
  • Communication
  • Maintenance logging

Timeline

School Bus Driver

Lincoln County School District
08.2023 - 05.2024

CNA

Stress Free Home Care
09.2017 - 11.2021

Customer Service Representative

Walmart
07.2013 - 10.2016

Clover High School
Ashley Willis