Asha Bell
Creedmoor
Summary
Proactive and goal-oriented professional with excellent time management skills, communication skills, and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth and company success.
Overview
5
5
years of professional experience
Work History
Lead Barista
Compass Group
07.2024 - Current
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Created and learned special recipe items and seasonal offerings to best meet customer needs.
- Assisted in social media marketing
Barista/Bartender/Cook
Queen City Grounds
07.2023 - 07.2024
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, food items, and merchandise.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Waiter
Blue Ridge Catering Company
04.2022 - 07.2022
- Use strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Barista
Compass Group
10.2019 - 03.2020
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Helped management keep adequate supply on hand by notifying of shortages.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
Bachelor of Arts - Mass Communication And Environmental Science
University of North Carolina Asheville
Asheville, NC08-2022
Skills
- Time management
- Problem-solving
- Attention to detail
- Friendly and outgoing
- Multitasking and organization
- Outstanding verbal and written communication
- Adaptive and creative
- New hire training
- Reliable and dependable
Timeline
Lead Barista
Compass Group
07.2024 - Current
Barista/Bartender/Cook
Queen City Grounds
07.2023 - 07.2024
Waiter
Blue Ridge Catering Company
04.2022 - 07.2022
Barista
Compass Group
10.2019 - 03.2020
Bachelor of Arts - Mass Communication And Environmental Science
University of North Carolina Asheville
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