Kylie Galicia
Jacksonville,NC
Summary
Enthusiastic and dedicated professional with strong expertise in customer service and team collaboration. Skilled at building positive relationships and providing exceptional support in fast-paced office environments. A quick learner with a proven ability to adapt to new challenges and effectively lead teams to achieve shared goals. Committed to delivering outstanding results through effective communication and a proactive approach to problem-solving.
Overview
6
6
years of professional experience
Work History
Lead Barista
Aromas World
04.2024 - 11.2024
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Assistant Project Manager
East Carolina Mechanical
11.2024 - Current
- Carry out all duties, whether explicit or implicit, with the spirit of ECM, holding in high esteem the reputation of ECM in the construction community.
- Work alongside the PM and Superintendents to plan and execute construction projects, helping to meet all job requirements and deadlines at or below budget.
- Work closely to support and streamline the field's work and communications to ensure smooth operations. Be the point of contact for the PM, Superintendents, field employees, contractors, and suppliers.
- Help identify project needs and goals and communicate those with the PM and Superintendents to ensure the needs of the field employees and the PM are met on time.
- Manage the schedule of materials, help prepare for meetings, and answer questions from the field when needed. Track all purchases and purchase orders. This includes following up on partial or incorrect deliveries, tracking, and coordinating all deliveries with the PM, Superintendents, and suppliers. Request release of equipment for the supplier and deliver to the appropriate job site.
- Manage your workload by prioritizing all assignments and successfully multitasking all needs using time management skills. Ensure your checklist matches your PM and Superintendents. Adjustments in personal scheduling needs, such as time off, must go through the HR Manager.
- Help to analyze, organize, and store all data and information so that your PM, Superintendents, and field employees can easily retrieve and compare project reports and documents. Ensure Superintendents are submitting their required paperwork and reports.
- Conducting administrative duties such as but not limited to setting up meetings, phone and email phone communication, ordering supplies, and ensuring materials match the specifications and drawings.
- Ensure the proper training certificates for field personnel are submitted during appropriate times throughout the job.
- Attend any meeting or be involved in any communication to ensure coordination of any of the job requirements listed above.
- All duties relating to this position may not be identified within this document; flexibility is expected. All other duties assigned are expected to be completed.
Leasing Consultant
SL Nusbaum Realty Co
01.2024 - 11.2024
- Filed paperwork
- Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
- Identified prospects' needs and developed appropriate responses, as well as product and service information
Sales Manager
A&T Vape Shop
06.2019 - 12.2023
- Managing staff
- Placing product orders
- Payroll
- File paperwork
- Organizing
- Cleaning
Chiropractic Assistant
Coles Chiropractic Center
01.2023 - 07.2023
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Education
High School - High School
Penn Foster High
Scranton, PA01.2020
Paralegal Studies -
Penn Foster Collage
Scranton, PA07.2025
Skills
- Problem-Solving
- Strong Communication
- Sales
- Critical Thinking
- Attention to detail
- Customer/Client Satisfaction
- Inventory management
- Time Management
- Staff Coordination
- Team leader
- Fast Paced
- Adaptability to change
- Supply ordering
- Order taking
- Cleanliness standards
- Positive attitude
- Time management
- Relationship building
- Calendar management
- Spreadsheet creation
Timeline
Assistant Project Manager
East Carolina Mechanical
11.2024 - Current
Lead Barista
Aromas World
04.2024 - 11.2024
Leasing Consultant
SL Nusbaum Realty Co
01.2024 - 11.2024
Chiropractic Assistant
Coles Chiropractic Center
01.2023 - 07.2023
Sales Manager
A&T Vape Shop
06.2019 - 12.2023
High School - High School
Penn Foster High
Paralegal Studies -
Penn Foster Collage
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