Ariel Bunn
Angier
Summary
Compassionate Human Services and Psychology graduate pursuing a Master’s in Marriage and Family Therapy. Possesses skills in crisis intervention, active listening, and case management, supported by a strong foundation in human development and psychological principles. Committed to applying systemic therapeutic modalities and evidence-based interventions to assist couples, families, and individuals in navigating relational challenges.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Patient Access Intake Specialist
UNC Health
09.2025 - Current
- Facilitated patient registration and intake processes for diverse medical services.
- Collected and verified patient information to ensure accuracy and compliance.
- Collaborated with healthcare teams to enhance patient access workflows efficiently.
- Coordinated with other departments to ensure timely and accurate data entry of patient information into the system.
Reimbursement Case Manager/ Intake Coordinator
Mercalis
12.2022 - 08.2025
- Coordinated financial options for individuals in need, ensuring adherence to SOPs.
- Follow program guidelines and escalate complex cases according to program policy and procedures.
- Conducted follow-up calls to collect vital information from patients and caregivers for case evaluations.
- Consistently met client goal expectations through diligent performance and attention to detail. to maintain a steady stead of performance with respect to client goal expectations.
Case Manager
Wake County Government
Raleigh
12.2021 - 06.2022
- Assessed client situations and provided tailored information on economic benefits
- Provided referrals to community resources and services for clients
- Requested verifications to determine eligibility based on program policy
- Entered required data into computer system to authorize benefits efficiently
Program Specialist
Covance
Durham
09.2019 - 11.2021
- Served as primary point of contact for customers, providing operational and reimbursement support to enhance service delivery.
- Responded to requests from patients, identified barriers, and eliminated them by researching insurance benefits and screening for patient assistance programs.
- Work with medical insurance companies to determine if patients are eligible for their treatment
- Managed incoming calls from patients to address their inquiries, track communications and raise issues based on established procedures
Library Assistant - Work Study
Montreat College
05.2015 - 01.2018
- Managed circulation desk operations by lending and collecting various library materials.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Updated and maintained patrons' records on computers to ensure accurate account information.
- Executed clerical activities including filing, typing, word processing, photocopying, and sorting mail to support efficient library operations.
Education
BACHELORS - HUMAN SERVICES/PSYCHOLOGY
MONTREAT COLLEGE
Montreat, NCSkills
- Organization procedures
- Time management
- ICD coding
- CPT coding
- ICD-9
- ICD-10
- HCPCS
- Medicare
- Computer skills
- Clinical documentation
- Managing patient records
- Patient interaction
- Patient follow-up calls
- Patient advocacy
- Time management
- Process optimization
- Process improvement
- Data management
- Databases
- Microsoft Office
- Microsoft Powerpoint
- Microsoft Word
- Client services
- Microsoft Outlook
- SharePoint
- Workday
- PeopleSoft
- Adobe Acrobat
- Attention to detail
- Communication skills
- Customer service
- Client services
- Interviewing
- Motivational interviewing
- Active listener
- Ability to multitask
- Computer skills
- Teamwork
- Problem solving
- Analysis skills
- Analytics
- Healthcare regulations
- Health information management
- Medical terminology
- Social work
- CPR
- Windows
- Office experience
- Time management
- Writing skills
- Data management
- Intake
- Organization
- Teamwork
- Attention to detail
- Problem solving
- Active listener
- Ability to multitask
Certification
- Driver's License, Not specified
- Certified Notary Public, 08/01/22 to 08/31/27
Languages
English
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Patient Access Intake Specialist
UNC Health
09.2025 - Current
Reimbursement Case Manager/ Intake Coordinator
Mercalis
12.2022 - 08.2025
Case Manager
Wake County Government
12.2021 - 06.2022
Program Specialist
Covance
09.2019 - 11.2021
Library Assistant - Work Study
Montreat College
05.2015 - 01.2018
BACHELORS - HUMAN SERVICES/PSYCHOLOGY
MONTREAT COLLEGE