Alina "Wesley" Sitton
Charlotte
Summary
A current undergraduate student at Western Carolina University pursuing a B.A. in History. Previously a Host, cashier, and server at Mellow Mushroom since junior year of high school and while on breaks from university. Identifies as a transgender man, using he/him pronouns, assigned female at birth.
Overview
1
1
year of professional experience
Work History
Host/Cashier/Server
Mellow Mushroom Pizza Baker's
06.2023 - 08.2024
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hosts on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Arts - History
Western Carolina University
Cullowhee, NC05-2027
High School Diploma -
Ardrey Kell High School
Charlotte, North Carolina06-2023
Skills
- Telephone reception
- Menu management
- Customer service
- Front of house organization
- POS software
- Verbal and written communication
- Strong interpersonal skills
- Seating arrangements
- Menu board art
- Detail-oriented
- Team member support
- Strong work ethic
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Host/Cashier/Server
Mellow Mushroom Pizza Baker's
06.2023 - 08.2024
Bachelor of Arts - History
Western Carolina University
High School Diploma -
Ardrey Kell High School
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