Focused healthcare professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering client well-being across several years of experience in related roles. Dedicated to serving unique needs of each client and improving quality of life.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Aide
Home care services of the Carolinas
Asheville
12.2020 - Current
Assisted clients with daily living activities and personal hygiene tasks.
Developed and maintained positive relationships with clients and their families.
Monitored client health by recording vital signs and reporting changes to supervisors.
Implemented care plans in coordination with healthcare professionals and family members.
Provided companionship to clients, enhancing their emotional well-being and engagement.
Ensured a clean and safe environment by following hygiene and safety protocols.
Documented care activities accurately in client records for compliance and communication.
Assisted clients with medication management according to prescribed schedules.
CNA
HCA
Asheville
10.2024 - 11.2025
Provided direct patient care and assistance with daily living activities.
Monitored vital signs and reported changes to nursing staff promptly.
Assisted with medical procedures and maintained cleanliness in patient areas.
Communicated effectively with patients and families regarding care plans.
Documented patient information accurately in electronic health records system.
Answered patient call lights promptly and responded to requests appropriately.
Guest Service Representative
HCA mission hospital
Asheville
04.2022 - 11.2024
Assisted guests with check-in and check-out processes efficiently.
Resolved guest inquiries and concerns promptly and professionally.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Greeted walk-in and phone guests, determining interests and needs.
Administrative Assistant
Ashley furniture operations
07.2018 - 12.2019
Managed scheduling and coordination of office activities for daily operations.
Assisted in maintaining inventory records and supply orders for office needs.
Communicated effectively with team members to ensure smooth workflow processes.
Handled incoming calls and emails, directing inquiries to appropriate departments.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Key Holder
Piercing Pagoda of Zale
Poughkeepsie
10.2017 - 08.2019
Opened and closed store, securing cash and ensuring accurate cash handling procedures.
Verified accuracy of register tills at beginning and end of shift.
Supervised bank deposits and security procedures to support store opening and closing.
Managed inventory levels and restocked merchandise to maintain optimal product availability.
Maintained store cleanliness and visual merchandising standards.
Trained new staff on store policies and procedures.
Conducted daily sales reports to track performance trends.
Assisted customers with jewelry selections and inquiries, enhancing customer satisfaction.
Assisted customers with product selection and resolving complaints.