Makalia Ross

• Assisted clients with daily living activities for increased comfort and quality of life.
• Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Prep the food for the meals of the day and work salad bar . Make sure stations are clean.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

• Minimized equipment malfunctions by adhering to manufacturer recommendations regarding operation and maintenance protocols.
• Streamlined work processes for increased efficiency through the implementation of best practices in area operations.
• Enhanced equipment reliability by performing routine maintenance and troubleshooting for various systems.
• Maintained detailed records of all maintenance activities, ensuring accurate documentation for future reference.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Kept all kitchen areas clean, tidy and free of hazards.
• Served meals to residents in accordance with established schedules and dietary procedures.
• Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.