Addison Carrasquillo
Greenville
Summary
Motivated and results-driven communication professional with experience in teaching, student engagement, and global affairs. Skilled in public speaking, research, and social media management, with a passion for fostering inclusive and dynamic learning environments. Adept at organizing events, mentoring students, and enhancing program visibility through strategic communication. Excels in roles that require adaptability, collaboration, and innovative problem-solving.
Overview
5
5
years of professional experience
Work History
Undergraduate Program Liaison (Assistantship)
East Carolina University
01.2025 - Current
- Coordinate and assist with the planning of key student events, including the Career Fair and Career Panel
- Organize and promote student activities and events to foster engagement within the department
- Provide information and guidance on internship opportunities to undergraduate students
- Collaborate with faculty, staff, and students to enhance program visibility and student involvement
- Assist with communication and outreach efforts to prospective students and industry partners
Graduate Program Liaison (Assistantship)
East Carolina University
08.2024 - Current
- Promoted the graduate program to undergraduate students through campus outreach and virtual events
- Managed email communications with prospective applicants, providing information and guidance on the application process
- Assisted in organizing recruitment initiatives, including virtual open houses and informational sessions
- Served as the primary liaison between prospective students and the admissions office, ensuring a smooth application experience
Graduate Teaching Assistant
East Carolina University
01.2024 - Current
- Provided assistance in creating weekly assignments, lecturing and and maintain grading accuracy and consistency for two sections of COMM 2020: Fundamentals of Public Speaking
- Collaborated with the professor to re-design and enhance COMM 1001 course structure and content, focusing on improving student engagement and learning outcomes
- Assisted in managing, facilitating, and grading online course activities, including discussion boards, assignments, and assessments
- Helped troubleshoot technical issues related to the online learning platform and ensured smooth course operation
- First point of contact to provide guidance and clarifications for students throughout the course
Office of Global Affairs Intern
East Carolina University
08.2023 - 05.2024
- Worked with the ECU Study Abroad office and the ECU International Enrollment & Engagement office
- Responsible for capturing photos and videos covering live events
- Collaborate closely with Copy write intern to produce material for the office of global affairs faculty
- Increased international student enrollment and domestic student engagement on social platforms by 80% over the school year on two different media platforms
- April-June: Communicated with international students through WhatsApp to assist them through the ECU application process and requirements
- Assisted with international students' virtual orientation
- Navigated Target X to identify enrollment status and any unmet requirements
Main Campus Student Center Customer Service Representative
East Carolina University
03.2023 - 12.2023
- Provided front-line customer service, assisting students, staff, and visitors with inquiries related to campus services, events, and facilities
- Managed phone, email, and in-person inquiries, offering accurate and timely information
- Facilitated room reservations, event setups, and student activity bookings within the Student Center
- Resolved concerns and directed individuals to appropriate campus resources, ensuring a positive and welcoming environment
Summer New Student Orientation Assistant
East Carolina University
05.2022 - 08.2023
- Assisted with transition to college life by providing students one-on-one support, leading group discussion and providing safe spaces to educate students in preparation for campus life
- Navigated diverse perspectives and personalities with a team of 20 other students
- Met and personally lead 900+ students one-on-one over the span of two summers
Shipmate, New Student Admissions Online Mentor
East Carolina University
12.2022 - 05.2023
- Assisted in virtual facilitation of admitted students on ECU Shipmates website
- Made connections with students that had questions pertaining to campus life, involvement and application process
- Created discussion boards to help students engage and connect with each other before arriving to campus the following semester
Lead Customer Service Representative
Dominos
06.2020 - 05.2022
- Communicated with customers, management, and sales team to better understand their needs and make sure the job was done most efficiently
- Assist customers to ensure good deals are being received and orders arrive in a timely manner and produce customer satisfaction
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns over phone and in person
- Recognized as the highest-paid team member below management at Domino's for exceptional dedication, strong work ethic, and consistently exceeding performance expectations
Education
Master of Arts - Communication
East Carolina University
05.2025
Bachelor of Arts - Communication
East Carolina University
12.2023
Skills
- Project management
- Workflow management
- Teamwork and cooperation
- Interpersonal relations
Accomplishments
2023 NCAIE Conference | Abroad to Advocacy: Embracing Transformation
- Exploring the importance of reconnecting with your community upon returning home from being abroad and the relation to anxiety-uncertainty management communication theory to the hesitancy for many students to pursue a global experience and intercultural interaction.
Global Ambassador & Mentor, ECU Office of Global Affairs,
August 2022 – December 2023
- Advocate and help students interested in the study abroad experience through the application and departure process.
- Hosted weekly informational sessions in the international house informing students on the types of programs, financial offers and scholarship opportunities.
- Visit classrooms throughout the school year for major specific opportunities abroad.
Scholarly Presentations
2023 NCAIE Conference | Abroad to Advocacy: Embracing Transformation, Exploring the importance of reconnecting with your community upon returning home from being abroad.
Professional Service
Global Ambassador, ECU Office of Global Affairs, 08/01/22, 05/01/23, Advocating for students interested in study abroad, Hosting informational sessions
Professional Development
- ECU Women’s Roundtable Etiquette Dinner, East Carolina University, 05/01/24
- Collaborative Institutional Training Initiative (CITI) Certification, 2024
- Office of Global Affairs Study Abroad Pre-Departure Presenter, East Carolina, 12/01/22, 05/01/23, 12/01/23
- Leadership board & Presenter 2023 North Carolina Association of International Educators Conference, Lenoir Rhyne University, 05/01/23, 11/01/23
- Center of Leadership and Civic Engagement: LEADERSHAPE, East Carolina University, 05/01/23
- Member of 2022 North Carolina Association of International Education Student Conference, University of North Carolina Wilmington, 11/01/22
Timeline
Undergraduate Program Liaison (Assistantship)
East Carolina University
01.2025 - Current
Graduate Program Liaison (Assistantship)
East Carolina University
08.2024 - Current
Graduate Teaching Assistant
East Carolina University
01.2024 - Current
Office of Global Affairs Intern
East Carolina University
08.2023 - 05.2024
Main Campus Student Center Customer Service Representative
East Carolina University
03.2023 - 12.2023
Shipmate, New Student Admissions Online Mentor
East Carolina University
12.2022 - 05.2023
Summer New Student Orientation Assistant
East Carolina University
05.2022 - 08.2023
Lead Customer Service Representative
Dominos
06.2020 - 05.2022
Master of Arts - Communication
East Carolina University
Bachelor of Arts - Communication
East Carolina University
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