Summary
Overview
Work History
Education
Skills
Software
REFERENCES
Timeline
Generic
ABIGAIL BADENHORST

ABIGAIL BADENHORST

Receptionist
Kimberley

Summary

Experienced business professional with a strong focus on administrative excellence and customer service. Demonstrated success in efficiently managing reception duties to maintain smooth daily operations and ensure client satisfaction. Thrives in collaborative team environments, excelling at adapting to dynamic demands with exceptional multitasking and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Receptionist

ENGELSMAN MAGABANE INC
06.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Legal Secretary

ENGELSMAN MAGABANE INC.
02.2019 - 04.2021
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Scheduled all appointments, appearances and briefings.
  • Organized files for court proceedings.
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated staff training sessions on conveyancing procedures and legal updates, boosting team performance and knowledge.
  • Adapted quickly to new software systems as they were implemented within the firm, ensuring continued efficiency in completing tasks electronically.
  • Streamlined the conveyancing process by maintaining accurate and organized client files.
  • Typing of Contracts, Lease Agreements, Business contracts etc.
  • High intense speed typing with dictaphone

Personal Assistant

GEOFF SMITH ATTORNEYS
01.2017 - 02.2019
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.

General Assistant

DU TOIT & DE BEER ATTORNEYS
01.2017 - 12.2017
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
  • Responded to telephone, email and in-person customer inquiries.
  • Fostered a positive work environment through proactive problem-solving approaches.
  • Completed large photocopying and shredding jobs and reported faulty machinery and equipment to vendor.
  • Maintained confidentiality of sensitive information by following strict data protection policies consistently across all tasks performed as General Assistant.
  • Acted as a liaison between departments coordinating efforts towards common goals.
  • Streamlined document filing system, reducing retrieval time for essential paperwork while maintaining security protocols.

Education

High School Diploma -

ADAMANTIA HIGH SCHOOL
KIMBERLEY
04.2001 -

Skills

    Data entry

    Telephone skills

    File management

    Office management

    Positive and professional

    Multi-line phone system operation

    Microsoft office

    Multitasking

    Problem-solving

Software

Microsoft

LegalSuite

LexisConvey

Dictaphone Typing

REFERENCES

Engelsman Magabane 

Nico Zandberg - 053 832 8134 


Geoff Smith Attorneys 

Chelsey Smith - 076 960 2492


Du Toit & De Beer Attorneys

Ewald De Beer - 082 675 3452

Timeline

Receptionist

ENGELSMAN MAGABANE INC
06.2021 - Current

Legal Secretary

ENGELSMAN MAGABANE INC.
02.2019 - 04.2021

Personal Assistant

GEOFF SMITH ATTORNEYS
01.2017 - 02.2019

General Assistant

DU TOIT & DE BEER ATTORNEYS
01.2017 - 12.2017

High School Diploma -

ADAMANTIA HIGH SCHOOL
04.2001 -

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ABIGAIL BADENHORSTReceptionist