Zytasia Reed

As a server at McCormick's, I provided exceptional dining experiences by delivering attentive service, accurately taking orders, and ensuring timely food delivery. I consistently received positive feedback from guests, contributing to a high level of customer satisfaction. I fostered a collaborative team environment by training new staff and assisting colleagues during busy shifts, ensuring smooth operations and a positive atmosphere.

As a sales representative at Verizon, I focus on delivering exceptional customer service while helping clients find the best telecommunications solutions to meet their needs. I consistently exceeded sales targets, achieving the highest monthly performance metrics in my team. Additionally, I played a key role in enhancing customer satisfaction through effective communication, product knowledge, and follow-up support, which contributed to a significant increase in customer retention rates. My ability to build rapport with customers and provide tailored recommendations led to numerous positive reviews and repeat business.

As a manager at Forever 21, I oversaw daily store operations, managed inventory, and led a team to ensure an exceptional shopping experience. starting as a cashier, I demonstrated strong customer service skills and attention to detail, which led to cross-training in various departments, enhancing my knowledge of store operations. My dedication and ability to drive sales results ultimately earned me a promotion to manager, where I successfully increased store performance, improved team dynamics, and implemented effective merchandising strategies.