Zymerre Greene
Charlotte,NC
Summary
Dynamic and results-oriented professional with a proven track record at Popstarz Popcorn and UPS, excelling in customer service and problem-solving. Demonstrated ability to enhance team performance and client satisfaction through innovative solutions and effective communication. Skilled in cash handling and fostering positive relationships, contributing to significant team success and operational efficiency. I pride myself on being effective and efficient at everything I do. Thus, making me a good employee. I love to help and have a huge desire to do so, which my community service actions display. From flipping burgers to shoveling rock in Boston for a school company for a week, I've had many experiences.
Overview
4
4
years of professional experience
Work History
Team Member
Popstarz Popcorn
11.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Caterer
Best Impressions Catering
03.2024 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
Truck Loader
UPS
12.2024 - 12.2024
- Loaded and strapped loaded approximately 600 - 900 packages into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout Number hour shifts.
- Lifted and slid packages weighing up to 45 - possibly 75 pounds on conveyor belts to transport items.
- Reviewed shipping orders for accurate fulfillment.
- Assisted in maintaining a clean and organized warehouse, contributing to overall workplace productivity.
Basketball Manager
UNC Charlotte
08.2024 - 10.2024
- Enhanced team performance by developing and implementing effective training programs and practice schedules.
- Achieved consistent team improvement through diligent player evaluation and individualized coaching strategies.
- Established relationships with community partners to create opportunities for fundraising events, sponsorships, and local support for the team.
- Cultivated a winning mentality within the team by establishing and reinforcing high standards of performance.
Team Member
Burger King
06.2021 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
McDonald's
01.2021 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor Of Social Work - Social Work
University of North Carolina At Charlotte
Charlotte, NCSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Cash handling
- Cleaning
- Flexible schedule
- Creativity and innovation
- Organizing work stations
- Product knowledge
- Training and mentoring
- Relationship building
Organizations
Building Black Students (BBS)
- Mentoring
- Going among misguiding youth, and helping them get back on track
- Helping the high schoolers believe that they are good enough for the collegiate level in whatever field they desire to pursue
The Collegiate 100 (C100)
- Mentoring
- Overseeing students every other week to ensure they are staying on top of things, but also helping to guide them on the right path
Timeline
Truck Loader
UPS
12.2024 - 12.2024
Team Member
Popstarz Popcorn
11.2024 - Current
Basketball Manager
UNC Charlotte
08.2024 - 10.2024
Caterer
Best Impressions Catering
03.2024 - Current
Team Member
Burger King
06.2021 - 06.2023
Team Member
McDonald's
01.2021 - 07.2021
Bachelor Of Social Work - Social Work
University of North Carolina At Charlotte
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