Zoie Price
Winston-Salem
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Target
07.2023 - 01.2024
- Delivered exceptional customer service, resolving complex inquiries and maintaining high satisfaction rates
- Implemented efficient checkout processes, reducing wait times
- Streamlined inventory management, leading to improved stock accuracy
Lifeguard Manager
Red Cross
06.2020 - 06.2022
- Led lifeguard team, optimized safety protocols, and reduced incident rates
- Implemented rigorous training program, enhancing staff skills and response times
- Fostered teamwork among lifeguards, coordinated schedules, and ensured seamless pool operations
- Mentored new hires, improving overall team performance
Customer Service Cashier
Food Lion
01.2022 - 05.2022
- Delivered exceptional customer service, efficiently managed transactions, and maintained a clean workspace, enhancing overall shopping experience for patrons
- Streamlined checkout process, reducing wait times and improving customer satisfaction
Team Leader
Bojangels
11.2019 - 08.2021
- Developed and coached employees to elevate skills and expertise.
- Utilized various training techniques to develop team.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Bachelor of Science - Health Management
Winston Salem State University
12-2025
High school diploma - undefined
Rocky River High School
06.2021
Skills
- Point of sale systems
- Guest services
- Product knowledge
- Safety regulations
- Customer support
- POS system operation
- Project management
Timeline
Customer Service Associate
Target
07.2023 - 01.2024
Customer Service Cashier
Food Lion
01.2022 - 05.2022
Lifeguard Manager
Red Cross
06.2020 - 06.2022
Team Leader
Bojangels
11.2019 - 08.2021
High school diploma - undefined
Rocky River High School
Bachelor of Science - Health Management
Winston Salem State University
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