Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoey MacDowell

Charlotte

Summary

Personable and articulate individual with talent for building relationships and fostering positive interactions. Possesses solid understanding of cross-cultural communication and public relations, with proficiency in adapting to new challenges. Aims to leverage these skills to drive customer engagement and promote organizational values.

Overview

4
4
years of professional experience

Work History

Study Abroad Ambassador

UNC Charlotte
09.2023 - Current
  • Provided academic advising services to international students on course selection, degree requirements, and other related issues.
  • Created and distributed informational materials about studying abroad to prospective students.
  • Collaborated with faculty advisors on curriculum development for overseas courses offered through the program.
  • Evaluated individual student needs and assessed academic and social situations to address challenges and goals.

Math Tutor

UNC Charlotte
08.2023 - Current
  • Developed individualized lesson plans to meet diverse student needs and learning styles.
  • Organized group study sessions with small groups of students who needed extra help with math assignments or tests.
  • Created engaging instructional materials that improved student participation and motivation in mathematics.
  • Engaged students and made lessons entertaining to hold interest and encourage learning.
  • Utilized positive reinforcement techniques to encourage and motivate students.

Retail Manager

2nd & Charles
10.2021 - 08.2022
  • Managed daily operations of the store, including opening and closing procedures.
  • Trained and mentored staff, enhancing team performance and customer service skills.
  • Developed strategies for increasing sales and improving customer service.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Used strong communication skills to cultivate and strengthen lasting client relationships.

Education

Bachelor of Arts - Anthropology

University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Customer Service
  • Team Training and Development
  • Leadership Development
  • Program Administration
  • Sales and Marketing
  • Public Speaking
  • Problem Resolution
  • Verbal Communication
  • Cultural Awareness

Timeline

Study Abroad Ambassador

UNC Charlotte
09.2023 - Current

Math Tutor

UNC Charlotte
08.2023 - Current

Retail Manager

2nd & Charles
10.2021 - 08.2022

Bachelor of Arts - Anthropology

University of North Carolina At Charlotte

Similar Profiles

CREATE PROFILE
Zoey MacDowell