Zoe Bridgers
Archer Lodge
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
3
3
years of professional experience
Work History
Crew Trainer/Digital Ambassador
McDonald's
01.2023 - Current
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Caterer
Aramark
08.2024 - 12.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Crew Member
McDonald's
05.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
No Degree - Criminology
North Carolina State University
Raleigh, NC05-2027
High School Diploma -
Corinth Holders High School
Wendell, NC06-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Customer engagement
Timeline
Caterer
Aramark
08.2024 - 12.2024
Crew Trainer/Digital Ambassador
McDonald's
01.2023 - Current
Crew Member
McDonald's
05.2022 - 12.2022
No Degree - Criminology
North Carolina State University
High School Diploma -
Corinth Holders High School
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