Zion Murrillo
Greensboro
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
PSA
American Airlines
Charlotte
02.2024 - 04.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
Server Trainer
ACTS Retirement-Life Community
Matthews
09.2021 - 02.2024
- Trained new servers on menu items and service techniques.
- Conducted regular training sessions to enhance team skills and knowledge.
- Assisted in developing training materials for server onboarding programs.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Education
Business Administration
University of North Carolina At Greensboro
Greensboro, NC 08.2025 - 01.2026
Skills
- Customer service
- Team collaboration
- Project management
- Process optimization
- Critical thinking
- Team management
- Calm under pressure
- Public speaking
- Computer skills
- Leadership
Languages
English
Full Professional
References
References available upon request.
Timeline
Business Administration
University of North Carolina At Greensboro
08.2025 - 01.2026
PSA
American Airlines
02.2024 - 04.2025
Server Trainer
ACTS Retirement-Life Community
09.2021 - 02.2024