Zeshan Shah
Trinity
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Brightspeed
Sales Agent
Trinity
06.2025 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated product features and benefits effectively to clients.
- Developed key customer relationships to increase sales.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Sales and Digital Marketing Internship
Internship
Islamabad
06.2023 - 07.2025
- Supported research efforts by gathering and compiling relevant data.
- Participated in brainstorming sessions to develop innovative solutions.
- Conducted market analysis to identify trends and opportunities.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented strategies to take advantage of new opportunities.
- Analyzed key performance indicators to identify effective strategies.
- Determined consumer needs to provide products and services appealing to larger market.
Education
Bachelor of Science - Business Analytics
University of North Carolina At Greensboro
Greensboro, NCSkills
- Data analysis
- Market research
- Customer service
- Project management
- Team collaboration
- Sales strategies
- Microsoft Excel
- Decision-making
- Planning
- interpersonal skills
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
Timeline
Brightspeed
Sales Agent
06.2025 - Current
Sales and Digital Marketing Internship
Internship
06.2023 - 07.2025
Bachelor of Science - Business Analytics
University of North Carolina At Greensboro