Zephani Kirby
Charlotte
Summary
Proven leader and efficient team player, demonstrated through successful training initiatives at Harris Teeter and exemplary teamwork across various roles. Skilled in merchandise handling and customer interaction, I excel in fast-paced environments, ensuring high standards of cleanliness and service. My background showcases a commitment to health and safety, alongside a talent for fostering positive customer experiences.
Overview
7
7
years of professional experience
Work History
Deli Assistant
Harris Teeter
03.2022 - 09.2023
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members
- Greeted customers at counter to fulfill requests and answer questions
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices
- Collaborated with team members to ensure smooth operation of the deli department
- Provided excellent customer service through active listening and addressing customer needs promptly
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations
Overnight Stocker and Receiver
Harris Teeter
01.2022 - 06.2023
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion
Daycare Assistant
Sowing Seeds Preschool
01.2021 - 06.2023
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children
- Provided lunchtime assistance to monitor children, assist with eating and serve food
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Taught children to organize toys, wash hands, and share by leading by example
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility
Restaurant Team Member
Sabor Latin Street Grill
01.2021 - 02.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times
- Arrived to work in uniform and presentable in appearance to meet restaurant standards
- Greeted guests pleasantly and answered menu questions
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed
Team Member
McDonald's
01.2017 - 01.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Contributed to team success by completing jobs quickly and accurately
Team Member
Lil Caesars
01.2017 - 06.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Contributed to team success by completing jobs quickly and accurately
- Developed strong cooperative relationships with coworkers and managers
Education
High School Diploma -
Pinecrest High School
Southern Pines, NCSkills
- Product presentation
- Merchandise handling
- Infant care
- Strong teamwork
- Clear communication
- Stock replenishment
- Health and safety
- Customer interaction
- Following instructions
- Cleanliness and sanitation
- Taking orders
- Cleaning
- Food safety
- Order picking
- Leadership qualities
- Cash handling expertise
Timeline
Deli Assistant
Harris Teeter
03.2022 - 09.2023
Overnight Stocker and Receiver
Harris Teeter
01.2022 - 06.2023
Daycare Assistant
Sowing Seeds Preschool
01.2021 - 06.2023
Restaurant Team Member
Sabor Latin Street Grill
01.2021 - 02.2022
Team Member
McDonald's
01.2017 - 01.2019
Team Member
Lil Caesars
01.2017 - 06.2017
High School Diploma -
Pinecrest High School
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