Shift Leader with experience in team supervision, customer service, and cash handling. Known for smooth shift operations, fast problem-solving, and strong communication.
Work History
Shift Leader
2 Years 1 Month
Pizza Hut | 08.2024 - 09.2026
Supervised shift operations, assigned crew tasks, and maintained smooth service during peak periods.
Monitored order accuracy, kitchen coordination, and timely delivery preparation.
Trained new team members on food safety, service standards, and station procedures.
Resolved customer concerns quickly while protecting service quality and guest satisfaction.
Managed cash handling, drawer balancing, and register accountability during shifts.
Coordinated opening and closing procedures, including setup, restocking, and end-of-shift checks.
Communicated priorities to staff, adjusted coverage needs, and maintained consistent workflow.