Summary
Overview
Work History
Education
Skills
Timeline
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Zariea Bowens

Zariea Bowens

Greensboro

Summary

Driven and compassionate, with a proven track record in customer service and team collaboration at McDonald's, I excel in fast-paced environments. My strong multitasking ability and efficient communication skills have significantly enhanced customer satisfaction. Eager to apply my dedication and skills in a health science career, aiming to make a positive impact on people's lives.

Overview

3
3
years of professional experience

Work History

Service Crew Member

McDonald's Fast Food Restaurant
02.2024 - Current
  • Collaborated with team members to meet high standards of service during peak hours.
  • Accurately operated cash register to process customer payments.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Cashier & Cook

First Class Bistro
12.2023 - 02.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier & Homeshop

Harris Teeter
11.2022 - 11.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.

Restaurant Hostess

Dames Chicken & Waffles
05.2022 - 08.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Cashier & Sanwich Artist

SUBWAY Restaurant
10.2021 - 04.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Properly labeled and stored food and fresh ingredients in a cooler or freezer to optimize freshness.
  • Kept kitchen, counter, and dining areas cleaned and sanitized.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Closed the entire store, counted drawers, and put money away.

Education

Bachelor of Science - Human Health Science, Health Professions

University of North Carolina At Greensboro
Greensboro, NC
05-2028

High School Diploma -

J.H Rose High School
Greenville, NC
06-2024

Skills

    Who am I ? I am a patient, eager, and responsible individual who will achieve my goals no matter what it takes I'm a people person, I love to drive, travel, and take risks! My main purpose in life is to help people I would love to help people by falling into the career path of health, specifically ultrasound I will get my bachelor's degree in health science and be financially stable for the rest of my lifetime! Knowing that I will positively impact people's lives is my compassion

  • What I envisionI envision what could be, and
    see things from different perspectives
    The three words that describe me best
    are future-focused, kind, and eager
  • What I loveI love achieving my goals The three
    words that describe me best are persistent, ambitious, and efficient
  • Workplace Motivators Family, Fun, Impact, Pressure, Money
  • SuperpowerCapable: Capability is when you use knowledge already instilled in you to experience better or more fun things This is my top superpower because I am a curious individual who loves adventure I use this power every time I try something new
  • Life Motto: Cherish Achievements, Grow Wise, Live Healthy & Happy!

Timeline

Service Crew Member

McDonald's Fast Food Restaurant
02.2024 - Current

Cashier & Cook

First Class Bistro
12.2023 - 02.2024

Cashier & Homeshop

Harris Teeter
11.2022 - 11.2023

Restaurant Hostess

Dames Chicken & Waffles
05.2022 - 08.2022

Cashier & Sanwich Artist

SUBWAY Restaurant
10.2021 - 04.2022

Bachelor of Science - Human Health Science, Health Professions

University of North Carolina At Greensboro

High School Diploma -

J.H Rose High School

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Zariea Bowens