Zandria V. Cureton Pittman
Charlotte
Summary
Professional administrative expert with significant experience in managing office operations, supporting executives, and ensuring efficient workflows. Strong focus on team collaboration and achieving results, with knack for adapting to changing needs. Skilled in calendar management, correspondence, project coordination, and maintaining confidentiality. Reliable, adaptable, and driven by commitment to organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Administrative Secretary
Human Resources, Employee Relations (CMS)
01.2024 - Current
- Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
- Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
- Functioned as a liaison between the leadership, management, and employees, providing answers to questions, communicating decisions, and assisting in the resolution of work-related issues.
- Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
- Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
- Responsible for the maintenance of employee and department files.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conduct pre-employment background checks, which include SBI clearances and drug tests.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Managed multiple projects simultaneously, ensuring timely completion of all test schedules.
- Facilitated open lines of communication between testers and other departments involved in product development, promoting cross-functional collaboration.
- Participated in internal investigations involving allegations of misconduct or policy violations, helping maintain a fair workplace environment.
- Managed exit interviews to gain insight into areas for improvement within the organization.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Senior Administrative Secretary
Julius L. Chambers High School (CMS)
01.2023 - 01.2024
- Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
- Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
- Coordinated training for new team members, overseeing onboarding details and designing framework for future acquisitions.
- Provided administrative support to clients internally and supported needs for materials organization.
- Drafted documents in company-directed formats and fonts, maintaining exceptional style consistency.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
School Guidance Secretary
Garinger High School (CMS)
04.2022 - 09.2023
- Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
- Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
- Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
- Trained new staff members on registrar office operations, promoting consistency in procedures and upholding high standards of professionalism.
- Coordinated with other departments to ensure seamless communication regarding student records and program requirements.
- Facilitated smooth transitions for incoming students by coordinating their placement testing schedules and advising appointments prior to enrollment.
- Informed students about academic policies such as grading systems, transfer credits, course withdrawals or drops in a clear manner.
Office Manager, Administra
Holland & Knight, LLP
11.2017 - 09.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Assisted attorneys in managing high-profile cases, ensuring timely completion of tasks and attention to detail.
- Supported trial preparations by compiling evidence exhibits, coordinating witness schedules, and organizing trial binders.
School Bus Driver
Charlotte Mecklenburg School District
06.2005 - 01.2017
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Fostered positive and respectful environment on bus, setting clear behavior expectations for students.
- Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
Education
No Degree - Bachelor of Business Administration
Strayer University
Charlotte, NCSkills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Charms
- Oracle
- SIS PowerSchool
- Highly detail-oriented
- Strong organizational skills
- Event planning experience
- Professional telephone etiquette
- Expert time management
- Office administration
- Human resources support
- Payroll processing
Certification
- CNP - Certified Notary Public
Timeline
Senior Administrative Secretary
Human Resources, Employee Relations (CMS)
01.2024 - Current
Senior Administrative Secretary
Julius L. Chambers High School (CMS)
01.2023 - 01.2024
School Guidance Secretary
Garinger High School (CMS)
04.2022 - 09.2023
Office Manager, Administra
Holland & Knight, LLP
11.2017 - 09.2023
School Bus Driver
Charlotte Mecklenburg School District
06.2005 - 01.2017
No Degree - Bachelor of Business Administration
Strayer University
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