Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zaeyda Baker

Wilmington

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager BOH

Chick-fil-A Restaurants
03.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Inspector/Supervisor

Holiday Inn Express and Suites
01.2019 - 03.2022
  • Mentored junior inspectors on best practices and industry standards to enhance their inspection skills and advance their careers within the organization.
  • Served as a liaison between the inspection team and senior management; presenting regular updates regarding ongoing projects, challenges faced, and potential solutions.
  • Established strong working relationships with clients through effective communication channels that ensured project success while fostering long-term partnerships.
  • Fostered a positive work environment by promoting open communication, teamwork, and professional growth opportunities for staff members.

Walmart customer service

Walmart
04.2019 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Front Desk Receptionist

Embassy Suites by Hilton
06.2017 - 03.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Some College - Nurse Aide 1

Cape Fear Community College
Wilmington, NC

High school diploma or GED -

New Hanover High School
Wilmington, NC
01.2020

Skills

  • Customer service (3 years)
  • Supervising experience (4 years)

Certification

  • Driver's License
  • February 2021 to April 2021
  • Non-CDL Class C

Timeline

Assistant Manager BOH

Chick-fil-A Restaurants
03.2021 - Current

Walmart customer service

Walmart
04.2019 - 01.2021

Inspector/Supervisor

Holiday Inn Express and Suites
01.2019 - 03.2022

Front Desk Receptionist

Embassy Suites by Hilton
06.2017 - 03.2019

Some College - Nurse Aide 1

Cape Fear Community College

High school diploma or GED -

New Hanover High School

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Zaeyda Baker