Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Zack Fournier

Asheville

Summary

Dynamic and goal-oriented professional excelling in staff management and problem-solving. Recognized for enhancing team productivity and fostering a supportive environment. Skilled in training and mentoring, I effectively implement efficient workflows while maintaining high service standard with a supportive and positive atmosphere. Experienced with team leadership and operational management while fostering collaborative work environments to achieve collective goals, utilizing strong organizational skills to optimize workflow and improve team efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor/DSP

Irene Wortham Center
04.2024 - 05.2025
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organized workflows.
  • Maintained a clean, safe, and well-organized patient environment while implementing daily guides, safety protocols and programs to ensure all clients were living as healthy, independently and securely as possible.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Assisted with crisis intervention to de-escalate challenging behaviors and maintain peaceful encounters.

Server/Bartender

Early Girl Eatery
09.2023 - 02.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Manager

Well Bred Bakery
01.2023 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Food and Beverage Attendant

Biltmore Estates
02.2022 - 11.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Bartender/Head Trainer

Frankie's Italian Trattoria
03.2016 - 01.2022
  • Enhanced trainee performance by implementing innovative and interactive training methods tailored to individual needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

No Degree - Sports Marketing

Weber State University
Ogden, UT

High School Diploma -

Northridge High School
Layton, UT
06-2008

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management and schedule organizer
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Active listening
  • Effective communication
  • Supportive personality

Accomplishments

Irene Wortham Center

Employee of the Month August 2024


Irene Wortham Center

Peer of the Year 2024-2025


Certification

  • CPR Certified, Irene Wortham Center

Timeline

Supervisor/DSP

Irene Wortham Center
04.2024 - 05.2025

Server/Bartender

Early Girl Eatery
09.2023 - 02.2024

Assistant Manager

Well Bred Bakery
01.2023 - 09.2023

Food and Beverage Attendant

Biltmore Estates
02.2022 - 11.2022

Bartender/Head Trainer

Frankie's Italian Trattoria
03.2016 - 01.2022

No Degree - Sports Marketing

Weber State University

High School Diploma -

Northridge High School

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Zack Fournier