ZACHERY HORNE
Indian Trail,NC
Summary
Hardworking employee enthusiastic about learning service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Extrusion Operator
Charlotte Pipe & Foundry
05.2023 - Current
- Enhanced production efficiency by optimizing extrusion machine settings and ensuring proper material feed.
- Reduced downtime for maintenance by performing routine equipment inspections and preventative measures.
- Streamlined workflow processes, identifying bottlenecks and implementing solutions to maximize output.
- Maintained a clean and organized work environment, reinforcing safety guidelines to minimize accidents.
- Ensured timely completion of orders by diligently monitoring production schedules and adjusting operations as needed.
Carrier Representative
W. M. Martin Transport, Inc
05.2020 - 10.2021
- Developing and maintaining positive carrier/customer relations and coordinating with team members, to properly handle request and questions.
- Communicating with ports, military bases, active job sites, distribution centers and receiving departments to ensure smooth transitions at loading/unloading sites.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Finance Manager
Hendrick Auto Group
07.2017 - 05.2020
- Developed and maintained relationships with banking, insurance, and accounting personnel to facilitate financial activities
- Monitored financial activities and details, such as cash flow and reserve levels, to ensure all legal and regulatory requirements were met
- Checked loan agreements to ensure that it were complete and accurate
- Contacted creditors to explain clients’ financial situations and to arrange for payment adjustments, so payments are feasible for clients and agreeable to creditors.
Sales Representative
Hendrick Auto Group
02.2015 - 07.2017
- Greeted potential customers and assessed purchasing needs by actively listening
- Fielded phone calls from potential customers and followed up on inquiries about vehicle specifications, price, and availability
- Identified purchasing needs of customers through interview questions, presenting options based on finances and availability.
Education
High School Diploma -
South Piedmont Community College
Monroe, NC2008
Skills
- Attention to Detail
- Critical Thinking
- Multitasking Strengths
- Cross-selling products and services
- Customer Engagement
- Account Management
- Closing Techniques
- Issue Resolution
- Needs analysis
- Negotiation
- Customer care
- Product description
Additional Information
- JM&A Finance Graduate
- Hendrick Top Sales Associate 2017-2018
- Mark of Excellence Award 2018-2019 General Motors Award for Yearly Top Performer’s
Certification
PUBLIC NOTARY
Timeline
Extrusion Operator
Charlotte Pipe & Foundry
05.2023 - Current
Carrier Representative
W. M. Martin Transport, Inc
05.2020 - 10.2021
Finance Manager
Hendrick Auto Group
07.2017 - 05.2020
Sales Representative
Hendrick Auto Group
02.2015 - 07.2017
High School Diploma -
South Piedmont Community College
PUBLIC NOTARY
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