Dynamic leader and effective communicator with a proven track record of surpassing sales goals and fostering customer loyalty at SiteOne. Leveraged strong analytical skills to manage inventory and ensure product availability, driving 100% execution in customer service. Skilled in operating heavy machinery and adept at adopting new technologies, demonstrating a commitment to safety and team collaboration.
Assist in branch operations for hardscape department. Looking over forecast for our demands on supplies/product.
As a safety champion for our branch, I discuss safety guidelines with the team as it pertains to our daily operations.
Customer-focused for 100 percent execution, from identifying customer needs to finalizing the sale. Maintaining communication with contractors to ensure the product that they require for their installations is in stock at our branch. I execute the same level of communication for non-contractor customers to ensure everyone is treated with the same high standard of customer service.
Manage inventory for accurate counts on product within my department and help with other departments.
My department greatly surpassed the branch's yearly sales goal 2 months before the end of year.
Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Increased contract sales by building strong relationships with clients and understanding their unique needs.
Drove sales by developing contract needs and more.
Increased contract sales by identifying and targeting new business opportunities in the market.