Zachary Smothers
Goldsboro
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
8
8
years of professional experience
Work History
Sales Associate
Belks Dept Store
Goldsboro
10.2023 - Current
- Operated cash register efficiently to ensure accurate transactions and customer satisfaction.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory effectively to maintain optimal stock levels and support sales operations.
Delivery Driver
Amazon
06.2020 - 09.2023
- Demonstrated exceptional speed to load van or truck for efficient completion morning loadout.
- Maintained organized record-keeping of van or truck operations to ensure vehicle safety.
- Prioritized tasks effectively to manage time and meet multiple deadlines.
- Exhibited strong attention to detail by thoroughly reviewing information for accurate delivery.
Puller/Packer
SouthCo. Distributing
09.2017 - 03.2020
- Executed efficient order picking processes to ensure timely fulfillment of customer requests.
- Implemented packing procedures to maintain product integrity and optimize shipping efficiency.
- Facilitated accurate product sorting to streamline inventory management and enhance order accuracy.
Delivery Driver/Grocer
DoorDash/Walmart Spark/Uber/Lyft/Postmates/Instacart/Amazon
Goldsboro
08.2019 - Current
- Handled packages efficiently, ensuring proper processing and delivery to maintain operational flow.
- Navigated various routes effectively to optimize travel time and enhance delivery efficiency.
- Performed routine vehicle maintenance to ensure optimal performance and safety standards.
- Optimized delivery routes to minimize travel distance and reduce delivery times.
- Executed timely deliveries consistently, meeting customer expectations for service and reliability.
- Engaged with customers professionally to address inquiries and enhance overall service satisfaction.
Education
Associate of Applied Science -
Wayne Community College
Goldsboro, NC05.2025
General Studies -
Rosewood High School
Goldsboro, NC05.2017
Skills
- Time Management
- Payment processing
- Customer Service
- Record-Keeping
- Attention to Detail
- Order Fulfillment
- Inventory Management
- Handheld Device Management
- Task Prioritization
- Team Collaboration
- Adaptability
- Communication Skills
- Organizational Skills
- Reliability
- Microsoft Office Suite
- Cash register operation
- Product recommendations
- Point of sale operation
- Product demonstrations
- Inventory control
Timeline
Sales Associate
Belks Dept Store
10.2023 - Current
Delivery Driver
Amazon
06.2020 - 09.2023
Delivery Driver/Grocer
DoorDash/Walmart Spark/Uber/Lyft/Postmates/Instacart/Amazon
08.2019 - Current
Puller/Packer
SouthCo. Distributing
09.2017 - 03.2020
Associate of Applied Science -
Wayne Community College
General Studies -
Rosewood High School
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