Zachary Ireland
Hickory
Summary
Dynamic professional with a proven track record in mechanical and customer service roles, notably as an Outside Sales Representative at Mhc Kenworth. Excelled in sales, achieving promotions through exceptional customer engagement and technical knowledge. Skilled in heavy machinery operation and automotive repair, demonstrating versatility and a commitment to excellence.
I am a hardworking husband and father of two. I am reliable, consistent and looking to better myself for my family.
Overview
10
10
years of professional experience
Work History
Outside Sales Representative
Mhc Kenworth
05.2022 - Current
- Established new accounts through cold calling and personal visits to potential customers.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Excelled at Kenworth by starting out as a nightshift counter parts salesman, was promoted to dayshift counter parts sales and then promoted to the outside sales rep.
Lift Operator
MDI
04.2018 - 05.2022
- At MDI I started out working production as a Freezer grocery selector. I worked against tight time allotments to select or correct orders quickly and correctly.
- I then became a Lift operator, my responsibilities in this posistion included stocking the grocery locations quickly with the correct inventory to allow the selectors to select orders correctly in a quick matter.
- After a while of doing well in this posistion i moved into the posistion of loading trailers with the orders that were ready to be sent to the customer.
Overhead Crane Operator
SGL Carbon
07.2016 - 04.2018
- As a overhead crane operator at sgl i controlled a huge overhead crane and loaded large amounts of stock into appropriate locations using hand signals from technicians on the floor safely.
Auto Technician
King Ford Lenior
03.2015 - 07.2016
- As an auto tech, i diagnosed and repaired vehicles as needed in a timely manner.
Education
High School Diploma - General Studies
South Caldwell High School
Hudson, NC07-2014
Skills
- Mechanical knowledge
- Customer service
- Sales
- Counter sales
- Heavy Machinery operation
- Forklift experience
- Stand Up Forklift experience
- Automotive experience
- Parts experience
Timeline
Outside Sales Representative
Mhc Kenworth
05.2022 - Current
Lift Operator
MDI
04.2018 - 05.2022
Overhead Crane Operator
SGL Carbon
07.2016 - 04.2018
Auto Technician
King Ford Lenior
03.2015 - 07.2016
High School Diploma - General Studies
South Caldwell High School
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