Zachary Howie
Huntersville
Summary
A knowledgeable hard worker, proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Reliable, friendly and professional demeanor with track record of consistently positive customer feedback. Flexible team player with strong problem-solving and interpersonal abilities. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parts Advisor
Lake Norman Chrysler Dodge Jeep Ram
09.2021 - Current
- Managed and organized parts storage and stocked inventory according to established guidelines.
- Ordered parts for customers, repair shops and other dealerships
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Worked with customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Parts Counter Sales Person
Advance Auto Parts
09.2019 - 09.2021
- Provided great customer support to every person to meet every guests needs.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Delivered merchandise to repair shops and dealerships for use in automotive repairs or direct sales.
Home Remodeling Assistant
Crane's Custom Renovations
03.2019 - 09.2019
- Tasks performed include tiling, carpentry, brick laying, roofing installations, deck builds, flooring, framing, drywall hanging, and painting.
- Operated variety of power tools and hand tools.
- Followed instructions from construction project managers and supervisors.
- Performed demolition work on existing structures and removed debris and waste from job sites.
Loader
Lowes Home Improvment
10.2017 - 03.2019
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Followed all safety and security protocols to minimize risk of injury.
- Developed and maintained relationships with customers and vendors to secure repeat orders.
- Assisted customers with lifting and loading heavy products.
Education
High School Diploma -
Pine Lake Preparatory
Mooresville05.2017
Skills
- Generating supply orders, setting up deliveries, and processing returns
- Inventory management, cycle counting, and inventory processing
- Improving customer satisfaction, vendor relations, and business operation
- Problem solving when parts become scarce or back ordered
- Very adaptable when it comes to new projects
- Proficient in Reynolds & Reynolds, StarParts, and DealerConnect
- Knowledgeable when it comes to vehicle operations
Accomplishments
- Eagle Scout
- First in sales, gross profit, for 4 years straight over two separate jobs
Certification
- Licensed Forklift Operator - 2021-2024
Timeline
Parts Advisor
Lake Norman Chrysler Dodge Jeep Ram
09.2021 - Current
Parts Counter Sales Person
Advance Auto Parts
09.2019 - 09.2021
Home Remodeling Assistant
Crane's Custom Renovations
03.2019 - 09.2019
Loader
Lowes Home Improvment
10.2017 - 03.2019
High School Diploma -
Pine Lake Preparatory
- Licensed Forklift Operator - 2021-2024
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