Kimberly E. Martin
Leland
Summary
Distinguished, dedicated, and highly adaptable leader with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Office Manager
Breakthrough Autism
03.2024 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Business Support Assistant
My Employees
03.2023 - 11.2023
- Rendered on-demand support to senior leadership by connecting executives with appropriate management personnel to address concerns.
- Collected, arranged, and input information into database system.
- Developed and updated spreadsheets daily for process monitoring and reporting.
Ad Strategist
The N2 Company
12.2022 - 04.2023
- Created content strategies for digital and printed media.
- Strategized and managed digital print ads for 150 clients
- Maximized strategic approaches for supervising performance within tight deadlines and fast-paced atmosphere
School Librarian
Myrtle Grove Christian School
03.2021 - 12.2022
- Offered reference service and book recommendations for students and teachers to improve access to high-quality materials to enrich classroom instruction.
- Created and implemented engaging educational programs for preschool through fifth grade.
Development Assistant
Myrtle Grove Christian School
08.2021 - 01.2022
- Lead and increased organizations' highest grossing fundraiser during financial recession by 15%
- Built and maintained productive relationships with all levels of team members to facilitate timely and accurate reporting functions.
- Liaised with external vendors, identifying and targeting opportunities for improvements and savings.
Substitute Teacher
Coastal Christian High School
08.2018 - 03.2021
- Upheld classroom routines and organization to support student environments and maintain consistent schedules for students and returning teachers.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Certified Chiropratic Clinical Assistant
Family Chiropractic Plus
07.2009 - 04.2015
- Managed marketing and networking for the clinic while implementing improvements to enhance office operations.
- Calculated daily, weekly, and monthly office statistics and financial reports.
- Promoted office efficiency, coordinating charts, managing physician's calendar, and completing insurance forms and helping patients with diverse needs.
Chiropratic Assistant
Southport Chiropractic
01.2009 - 07.2009
- Assisted with marketing by distributing materials to area medical offices and reaching out to potential patients.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Manager/Vault Teller/CSR
Waccamaw Bank
11.2006 - 01.2009
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelors of Science, Summa Cum Laude -
Liberty University
Lynchburg, VA05.2021
Skills
- Marketing and Networking
- Medical Insurance and Invoicing
- Statistics
- Team Leader
- Training and Development
- Conflict Resolution
- Creative problem solving
- Relationship building and management
- Certification: CPR
- Facilities Management
Timeline
Office Manager
Breakthrough Autism
03.2024 - Current
Business Support Assistant
My Employees
03.2023 - 11.2023
Ad Strategist
The N2 Company
12.2022 - 04.2023
Development Assistant
Myrtle Grove Christian School
08.2021 - 01.2022
School Librarian
Myrtle Grove Christian School
03.2021 - 12.2022
Substitute Teacher
Coastal Christian High School
08.2018 - 03.2021
Certified Chiropratic Clinical Assistant
Family Chiropractic Plus
07.2009 - 04.2015
Chiropratic Assistant
Southport Chiropractic
01.2009 - 07.2009
Manager/Vault Teller/CSR
Waccamaw Bank
11.2006 - 01.2009
Bachelors of Science, Summa Cum Laude -
Liberty University
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