Zachary Colleton

Effectively managed and resolved guest conflicts, ensuring a positive experience and customer satisfaction.

Supervised and managed finances across the facility, ensuring precise cash handling and accurate financial tracking

Led a team of over 25 associates, driving performance, collaboration, and productivity across various tasks throughout the day

Secured business memberships by reaching out to company's and successfully establishing member partnerships

Investigated in person and e-commerce financial discrepancies

Ensured strict adherence to all policies and procedures

Responded promptly to safety codes

Handled the booking and coordination of school group check-ins, as well as checking in schools and ensuring a seamless and efficient process

resolved issues with point-of-sale systems