Zachary Callan
Asheville
Summary
Sales and hospitality professional with proven track record in driving revenue growth and building strong client relationships. Skilled in negotiation, strategic planning, and market analysis. Valued for collaboration, adaptability, and consistently achieving targets in dynamic environments. Known for reliability and results-driven approach, ensuring team success and client satisfaction.
Overview
12
12
years of professional experience
Work History
Cook and Server
Liberty House
Asheville, NC
06.2024 - Current
- Worked at a top level for both Front and Back of house as needed. Comprehensive understanding of different roles executed in a restaurant space.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Server
Barcelona Wine Bar
Philadelphia, PA
02.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Concierge Team/Sales Manager
Denali Bluffs Hotel
Denali National Park, Alaska
05.2022 - 09.2022
- Set a company personal sales record of over $120,000 in a 5 month window
- Provided exceptional guest service by anticipating needs and fulfilling requests promptly.
- Worked directly with customers to develop unique Alaskan experiences
Caregiver
Rehabco
Washington
11.2020 - 07.2021
- Assisted mentally challenged clients with daily personal tasks, including bathing and dressing.
- Coordinated and monitored client appointments, medications, nutrition and self care.
- Help support clients to lead a fulfilling and engaging life per clients needs/wants.
Firefighter
ASI Seasonal Wildland Firefighter
Salem, Oregon
08.2020 - 10.2020
- Fire patrol and active fire fighting in Eastern and Southern Oregon for 40 days.
- Responsible for my personal safety and team safety.
- Required to work long hard labor hours with little rest.
Front Desk/Concierge Manager
Denali National Park
Alaska
05.2019 - 09.2019
- Supervised front desk operations, ensuring efficient guest check-in and check-out processes.
- Drove sales performance by implementing effective sales strategies and coaching sales team members on best practices.
Sales Account Manager
San Diego Hydroponics
San Diego, CA
03.2014 - 10.2018
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Developed strategic account plans to align with client goals and objectives.
- Analyzed market trends to identify new sales opportunities and enhance competitive positioning.
Education
High School -
Panther Creek High School
Cary, North Carolina01.2012
Skills
- Customer Service Excellence
- Multi Tasking
- Strong work ethic
- Communication
- Problem-solving
- Teamwork and collaboration
- Time Management
- High Energy
- Relationship building
- Dependable
- Charismatic
Timeline
Cook and Server
Liberty House
06.2024 - Current
Server
Barcelona Wine Bar
02.2023 - 12.2023
Concierge Team/Sales Manager
Denali Bluffs Hotel
05.2022 - 09.2022
Caregiver
Rehabco
11.2020 - 07.2021
Firefighter
ASI Seasonal Wildland Firefighter
08.2020 - 10.2020
Front Desk/Concierge Manager
Denali National Park
05.2019 - 09.2019
Sales Account Manager
San Diego Hydroponics
03.2014 - 10.2018
High School -
Panther Creek High School