Zachary Brown
New Bern
Summary
Dynamic team leader with a proven track record at BSH Home Appliances Corporation, excelling in team motivation and problem-solving. Successfully enhanced operational efficiency and product quality through effective collaboration and training. Skilled in project management tools, fostering a positive work environment while achieving production targets and maintaining high safety standards.
Overview
10
10
years of professional experience
Work History
Team Leader
BSH Home Appliances Corporation
New Bern, NC
08.2021 - Current
- Assisted team in daily operations, ensuring tasks completed efficiently and accurately.
- Supported coordination of team meetings, contributing to agenda development and note-taking.
- Learned and utilized project management tools to track progress on team objectives.
- Collaborated with peers to resolve issues and improve workflow consistency.
- Adapted quickly to changing priorities, demonstrating flexibility in task execution.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Facilitated communication between management and staff to address concerns promptly.
- Oversaw production scheduling to ensure timely completion of manufacturing targets.
- Led cross-functional teams to enhance product quality and operational efficiency.
- Mentored junior staff, providing guidance on best practices and operational standards.
Pro Shop Attendant
New Bern Golf and Country Club
New Bern, NC
05.2015 - 07.2023
- Assisted customers with equipment selection and product inquiries.
- Maintained cleanliness and organization of pro shop inventory displays.
- Operated point-of-sale systems to process sales transactions accurately.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Trained new staff on operational procedures and customer service standards.
- Developed rapport with regular customers to enhance service experience.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Developed strong rapport with customers by offering personalized recommendations based on their specific needs.
- Trained new staff on shop protocols and customer service excellence, ensuring consistent quality of service.
Assembly Line Worker
Moen
New Bern, NC
01.2019 - 11.2019
- Operated machinery efficiently to assemble components within production timelines.
- Inspected finished products for quality assurance and compliance with standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new employees on assembly techniques and safety protocols.
- Maintained accurate records of inventory levels and production output.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Assembled components with minimal supervision, exceeding expected project milestones.
Landscape Laborer
River Bend Golf Country Club
New Bern, NC
05.2016 - 02.2017
- Operated various landscape maintenance equipment to enhance outdoor aesthetics.
- Assisted in planting, trimming, and maintaining plants for optimal growth and appearance.
- Collaborated with team members to execute large-scale landscaping projects efficiently.
- Implemented safety protocols to ensure a secure work environment for all team members.
- Mowed lawns using self-propelled and riding mowers.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
The Epiphany School of Global Studies
New Bern, NCSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Timeline
Team Leader
BSH Home Appliances Corporation
08.2021 - Current
Assembly Line Worker
Moen
01.2019 - 11.2019
Landscape Laborer
River Bend Golf Country Club
05.2016 - 02.2017
Pro Shop Attendant
New Bern Golf and Country Club
05.2015 - 07.2023
The Epiphany School of Global Studies