Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Za'cariyah Johnson

Charlotte

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Cashier , Stock , Sales Floor

Burlington
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility. Delivered friendly and efficient customer service by processing transactions quickly and accurately. Assisted customers with locating merchandise, answering questions, and resolving concerns to ensure a positive shopping experience .Maintained a clean and organized checkout area and sales floor.Handled cash, credit, and returns in compliance with company policies and procedures. helped and Supported store operations by restocking merchandise for the back of the house , setting up displays, and ensuring loss prevention standards were met. I worked collaboratively with team members to meet daily sales goals and provide excellent service.Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Starbucks Baristia (seasonal)

Target
10.2024 - 01.2025

I successfully collaborated with a varied team of colleagues to achieve objectives and resolve problems pertaining to our goods and services. Strong problem-solving abilities were displayed, resolving problems quickly and effectively.resolved issues with informed and amiable service, which increased customer satisfaction.supervised supply and inventory to guarantee that items were available when needed.offered assistance and direction to coworkers in order to preserve a cooperative workplace.used strong people and interpersonal skills to approach clients and have conversations.Assisted customers with menu selections, providing product recommendations and information.

Cashier

Resturant
09.2024 - 12.2024

I instructed new team members on customer service, stock management, and cash register operation.complied with business policy by professionally resolving consumer complaints.increased customer satisfaction by going above and above to provide each client with individualized attention.offered information about the store and responded to inquiries from customers.scanned and used coupons to receive discounts on purchases.

Host

Empire Pizza Newport
08.2022 - 07.2024

Greeted customers promptly and courteously upon their arrival to the restaurant. Managed the seating chart efficiently by rotating tables as needed during busy periods. Escorted guests to proper tables or offered open seating options in bar and patio areas. Organized reservations for large parties and special events in accordance with company policies.Presented positive first impression of establishment's high standards by delivering exceptional service. Responded quickly and effectively to customer complaints or concerns in order to maintain customer satisfaction levels.

Education

High School Diploma -

South Pointe High School
Rock Hill, SC
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Merchandise stocking
  • Supply restocking
  • Clear communication
  • Shelving of products
  • Flexible schedule
  • Team collaboration
  • Professional appearance

Accomplishments

  • Promoted to team lead after only 4 months for exceptional performance.
  • Trained and mentored over 5 employees.

Languages

English
Native or Bilingual

Timeline

Cashier , Stock , Sales Floor

Burlington
02.2025 - Current

Starbucks Baristia (seasonal)

Target
10.2024 - 01.2025

Cashier

Resturant
09.2024 - 12.2024

Host

Empire Pizza Newport
08.2022 - 07.2024

High School Diploma -

South Pointe High School
Za'cariyah Johnson