Yuridia Santana-Dominguez
Elizabethtown
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Food Lion. Proven ability to handle cash transactions accurately while enhancing customer satisfaction. Recognized for training new team members and preventing loss through effective fraud detection. A quick learner committed to maintaining a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Front End Cashier
Food Lion
02.2024 - 07.2025
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
Crew Team Member
Bojangles'
10.2023 - 02.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
Education
West Bladen High School
Bladenboro, NCSkills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
- Cash handling expertise
- Team player attitude
- Handling complaints
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front End Cashier
Food Lion
02.2024 - 07.2025
Crew Team Member
Bojangles'
10.2023 - 02.2024
West Bladen High School
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