Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoselin Rios Morales

Sanford

Summary

Dynamic hospitality professional with a strong work ethic and expertise in food safety, honed at Cracker Barrel Restaurant. Adept at engaging guests and suggestive selling, I consistently enhanced customer experiences while maintaining a tidy environment. Recognized for prompt service and attention to detail, ensuring satisfaction even during peak hours.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

1
1
year of professional experience

Work History

Server

Cracker Barrel Restaurant
12.2024 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Ice Cream Specialist

Dairy Queen Grill & Chill
10.2024 - 04.2025
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Delivered orders to customers at tables promptly after ice cream was scooped to avoid melting.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Operated cash register, taking payments and issuing customer receipts.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Notified supervisor and peers of low product inventory and customer complaints.

Education

High School Diploma -

Lee County High School
Sanford, NC
06-2026

Skills

  • Food inspection
  • Daily specials memorization
  • Food safety
  • Order management
  • Calm demeanor
  • Supply restocking
  • Suggestive selling
  • Hospitality service expertise
  • POS operation
  • Strong work ethic
  • Guest engagement

Languages

Spanish
Professional Working

Timeline

Server

Cracker Barrel Restaurant
12.2024 - Current

Ice Cream Specialist

Dairy Queen Grill & Chill
10.2024 - 04.2025

High School Diploma -

Lee County High School

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Yoselin Rios Morales