Summary
Overview
Work History
Education
Timeline
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Yolanda Dickinson

Charlotte,NC

Summary

Over 30 years of experience in law enforcement and security. Highly skilled in working in stressed and fast-paced environments. Expertise in providing relevant information to the public, with the ability to handle difficult situations and effectively resolve issues.

Overview

17
17
years of professional experience

Work History

Campus Security Associate

Charlotte Mecklenburg Schools
02.2021 - Current
  • Conducts regular campus security patrols and handles all incidents promptly to maintain overall safety for staff, students and visitors.
  • Utilizes radio, telephone and communications equipment to contact other on-campus personnel and external authorities.
  • Serves as initial contact for campus visitors and provides directions to specific buildings, sporting events and other activities.
  • Improves overall security by conducting regular patrols and monitoring surveillance systems.
  • Responds quickly to emergency situations to assess and deflect issues.

Fulfillment Associate

Amazon
03.2020 - 02.2021
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
  • Inspected ingoing and outgoing shipments to verify accuracy and prevent errors
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins

Correction Officer

North Carolina Department Of Public Safety
09.2015 - 09.2016
  • Maintained the custody/control of inmates housed in maximum security unit of Lanesboro Correctional Institution
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes
  • Routinely counted inmates and in response to potential security breaches
  • Oversaw and maintained custody of 150 inmates in maximum security
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility

Security Officer

Sunstates Security
12.2014 - 09.2015
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
  • Reported suspicious activities and persons to law enforcement

Security Officer

Port Authority Of New York And New Jersey
11.2008 - 10.2014
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors, leaving and entering Holland Tunnel ventilation buildings
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions
  • Conducted hourly patrols of key areas to spot and control security concerns
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity

Education

High School Diploma -

Borough of Manhattan Community College of The City University of New York
NY, NY

Timeline

Campus Security Associate

Charlotte Mecklenburg Schools
02.2021 - Current

Fulfillment Associate

Amazon
03.2020 - 02.2021

Correction Officer

North Carolina Department Of Public Safety
09.2015 - 09.2016

Security Officer

Sunstates Security
12.2014 - 09.2015

Security Officer

Port Authority Of New York And New Jersey
11.2008 - 10.2014

High School Diploma -

Borough of Manhattan Community College of The City University of New York

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Yolanda Dickinson