Yessica Tomas
Burlington
Summary
Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.
Experienced with loan processing and financial evaluation, ensuring comprehensive documentation and regulatory adherence. Utilizes financial acumen and client-focused strategies to support loan approval processes. Track record of enhancing operational efficiency and customer satisfaction through effective risk assessment and service excellence.
Overview
5
5
years of professional experience
Work History
Part Time Key Holder
Signet Jewelers
Mebane, NC
09.2025 - Current
- Assisted customers in selecting jewelry and accessories to enhance shopping experience.
- Managed cash register operations, accurately processing transactions and maintaining balanced drawer.
- Maintained visual merchandising standards, ensuring product displays aligned with brand guidelines.
- Trained new staff on customer service protocols and store procedures for consistent performance.
Assistant Manager
Regional Finance
Mebane, NC
02.2024 - Current
- Supported daily operations by coordinating team schedules and managing workflow efficiencies.
- Assisted in developing financial reports, ensuring accuracy and compliance with regulatory standards.
- Implemented process improvements that enhanced team collaboration and productivity.
- Conducted training sessions for new hires, fostering a culture of continuous learning and adaptation.
Seasonal Overnight Stocker
Walmart
Burlington, NC
08.2025 - 02.2026
- Stocked shelves efficiently to maximize product visibility and accessibility.
- Assisted in inventory management, ensuring accurate product counts and organization.
- Maintained clean and organized stock areas to promote safety and efficiency.
3rd Key Holder
Signet Jewelers
Mebane, NC
05.2021 - 02.2024
- Assisted in training and mentoring new staff to enhance team performance.
- Managed daily store operations to ensure a seamless customer experience.
- Oversaw inventory management processes, improving stock accuracy and availability.
- Implemented visual merchandising strategies to drive sales and enhance product display.
- Resolved customer inquiries and issues promptly, ensuring high satisfaction levels.
Education
High School Diploma -
Hugh M Cummings High School
Burlington, NCSkills
- Customer service
- Training and mentoring
- Cash handling and reconciliation
- Problem anticipation and resolution
Languages
English
Spanish
Timeline
Part Time Key Holder
Signet Jewelers
09.2025 - Current
Seasonal Overnight Stocker
Walmart
08.2025 - 02.2026
Assistant Manager
Regional Finance
02.2024 - Current
3rd Key Holder
Signet Jewelers
05.2021 - 02.2024
High School Diploma -
Hugh M Cummings High School