Yesenia Bermejo
Matthews
Summary
Compassionate Medical Assistant with extensive experience in managing patient intake, vital signs monitoring, and front desk operations. Proven ability to coordinate care and improve clinic workflow, ensuring a high standard of patient service and satisfaction.
Overview
1
1
Language
1
1
Certification
22
22
years of professional experience
Work History
Medical Assistant
Novant Gohealth urgent care
Waxhaw
10.2022 - Current
- Administered medications and performed basic lab tests per provider instructions.
- Collected samples from patients for laboratory testing purposes.
- Managed patient intake, including gathering medical histories and vital signs.
- Coordinated appointment schedules to optimize clinic workflow and efficiency.
- Collaborated with team members to enhance patient experience and service delivery.
- Registered new patients into practice management software program accurately entering demographic information.
Medical Assistant/Receptionist
Pediactrics familly behavior health
Charlotte
03.2022 - 10.2022
- Managed front desk operations by checking in patients, collecting copayments and deductibles, and answering phones, facilitating patient flow and service delivery.
- Answered incoming calls and scheduled appointments, ensuring smooth communication and access to services for patients.
- Verified insurance eligibility and collected copays and deductibles at time of service.
- Maintained accurate medical records through efficient filing, retrieving, scanning, copying, and faxing processes.
- Managed patient records and ensured accurate documentation in electronic health systems.
- Ensured all necessary paperwork was completed prior to patient visits.
Certified Nursing Assistant
Hialeah Hospital
Hialeah
04.2004 - 04.2022
- Assisted nursing staff with patient care and daily activities.
- Monitored vital signs and reported changes to healthcare team.
- Supported mobility by helping patients with walking and transferring.
- Communicated effectively with patients to address their needs and concerns.
- Maintained cleanliness and organization of patient rooms and equipment.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
Education
High School Diploma -
Willam H Tuner Tech High School
Miami, FL06-1998
Skills
- Medication administration
- Electronic health records
- Vital signs monitoring
- Laboratory procedures
- Intake processing
- Patient triage
- Check-in coordination
- Reception management
- Patient-centered care
Languages
Spanish
Professional
Certification
- MEDICAL ASSISTANT RMA/AAH
Timeline
Medical Assistant
Novant Gohealth urgent care
10.2022 - Current
Medical Assistant/Receptionist
Pediactrics familly behavior health
03.2022 - 10.2022
Certified Nursing Assistant
Hialeah Hospital
04.2004 - 04.2022
High School Diploma -
Willam H Tuner Tech High School