Yelnitza Ayala Maldonado
Durham
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
Work History
Administrative Assistant
General service corporation
Durham
08.2022 - Current
- Coordinated office activities and schedules to enhance operational efficiency.
- Managed correspondence and communications for effective information flow.
- Developed and maintained filing systems for accurate document retrieval.
- Handled customer inquiries and provided timely assistance to enhance satisfaction.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Leasing Consultant
General service corporation
Durham
03.2017 - Current
- Assisted clients in selecting suitable rental properties based on preferences.
- Conducted property tours, highlighting features and amenities to prospective tenants.
- Managed lease documentation, ensuring compliance with company policies and regulations.
- Coordinated maintenance requests, facilitating timely responses for tenant satisfaction.
- Responded to inquiries via phone and email, providing information on leasing options.
- Maintained accurate records of tenant applications and lease agreements for review purposes.
Education
Consorcio
Arecibo , PR Skills
- Document management
- Calendar coordination
- Database management
- Lease administration
- Customer relationship management
Languages
Spanish
Professional
Timeline
Administrative Assistant
General service corporation
08.2022 - Current
Leasing Consultant
General service corporation
03.2017 - Current
Consorcio