YASMINE BRITT
Durham
Summary
Experienced and customer-focused retail professional with a strong background in sales support, cash handling, and customer service across fast-paced retail environments. Skilled in upselling, problem-solving, and creating positive customer experiences. Highly adaptable, detail-oriented, and able to multitask effectively while maintaining accuracy and professionalism.
Experienced in providing professional and friendly customer service to patients, physicians, and healthcare staff, ensuring effective communication and support throughout the prescription filling process. Proficient in inputting patient and prescription information to produce accurate labels while maintaining compliance with pharmacy regulations. Demonstrated ability to assist in medication selection and dosage measurement under pharmacist supervision, contributing to safe medication use. Knowledgeable in basic pharmacy practices, including HIPAA compliance and pharmaceutical calculations, supporting efficient pharmacy operations.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Pharmacy Technician
Walgreens
Bear
04.2023 - Current
- Provided professional and friendly customer service to patients, physicians, and healthcare staff.
- Input patient and prescription information to produce accurate labels.
- Assisted in the prescription filling process under pharmacist supervision.
- Selected appropriate medications and measured dosages while maintaining accuracy and compliance.
Brand Ambassador
Forever 21
Newark
04.2022 - 02.2023
- Delivered exceptional customer service throughout the sales process.
- Promoted products by communicating features and benefits to customers.
- Operated cash register and handled payments, returns, and exchanges.
- Developed strong retail sales skills by engaging customers and supporting store goals.
Ice Cream Server
Scoops Ice Cream
New Castle
07.2022 - 10.2022
- Accurately took customer orders and ensured fast service.
- Worked collaboratively with staff to maintain smooth store operations.
- Maintained cleanliness by wiping counters and restocking supplies.
- Followed safe food handling procedures and health regulations.
- Demonstrated menu knowledge and offered recommendations.
- Performed well under pressure during high-volume hours.
Cashier
Walmart
New Castle
09.2021 - 05.2022
- Operated cash register while accurately processing payments and transactions.
- Maintained a clean and organized checkout area.
- Provided friendly and helpful customer service.
- Greeted customers and assisted with locating products.
Education
Bachelor of Arts - Journalism And Mass Communication
North Carolina Central University
Durham, NC 08.2023 - 02.2026
High School Diploma -
MOT Charter High School
Middletown, DE 08.2019 - 06/2023
Skills
- Customer Service Excellence
- Cash Register Operations & POS Systems
- Retail Sales & Upselling
- Inventory Restocking & Merchandising
- Conflict Resolution & Problem Solving
- Time Management & Multitasking
- Teamwork & Collaboration
- Basic Pharmacy Knowledge (Prescription Input, Labeling, Dosage Selection)
- HIPAA Compliance
- Advanced Math Skills
- Patient Confidentiality
- Product Knowledge & Suggestive Selling
- Patient care
- Prescription processing
- Medication selection
- Dosage measurement
- Label accuracy
- Pharmacy software
- Pharmaceutical calculations
Languages
- English, Fluent
Timeline
Bachelor of Arts - Journalism And Mass Communication
North Carolina Central University
08.2023 - 02.2026
Pharmacy Technician
Walgreens
04.2023 - Current
Ice Cream Server
Scoops Ice Cream
07.2022 - 10.2022
Brand Ambassador
Forever 21
04.2022 - 02.2023
Cashier
Walmart
09.2021 - 05.2022
High School Diploma -
MOT Charter High School
08.2019 - 06/2023