Yasmin Reyes
Charlotte
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Dental Works
Fort Mill
01.2025 - Current
- Managed patient appointments, scheduling procedures, and coordinating with medical staff to optimize efficiency
- Maintained accurate and up-to-date patient records, including medical history, treatment plans, and insurance information
- Provided exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring satisfaction
- Denticon software
Front Office Manager
Hampton by Hilton
Charlotte
06.2022 - 01.2024
- Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction
- Interact with customers assist with inquiries, and mitigate any guest complaints
- Hire, train, and supervise front office employees
- Place supply orders when necessary
- Making cash deposits
- Schedule shifts
Manager
NOTHING BUT NOODLES
Charlotte
10.2017 - 01.2022
- Verbal communication skills
- Multi tasking
- Greeted new and returning customers and developed relationships
- Supervised front of house
- Responsible for customer relations
- Made daily deposits
Education
High school -
Olympic High School
Charlotte, NCSkills
- Microsoft Office
- Insurance verification
- Patient interaction
- Phone communication
- Teamwork
- Dental receptionist
- Microsoft Excel
- Attention to detail
- Computer operation
- Active listening
- Care coordination
- Administrative experience
- Customer Service
Timeline
Patient Care Coordinator
Dental Works
01.2025 - Current
Front Office Manager
Hampton by Hilton
06.2022 - 01.2024
Manager
NOTHING BUT NOODLES
10.2017 - 01.2022
High school -
Olympic High School