Yashira Richardson
Concord
Summary
Well-qualified Server/ Bartender familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
Work History
Promotional Brand Ambassador
Hooters
05.2023 - Current
- Represented the organization professionally at trade shows, conferences, or other industry gatherings while promoting the brand effectively.
- Increased event attendance by utilizing social media platforms to promote upcoming activations effectively.
- Help set up and organize, and promote charity events held at the restaurant.
Bartender
Hooters
10.2019 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Server
Texas Roadhouse Restaurant
12.2017 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Business Management
Central Piedmont Community College
Charlotte, NC05.2025
Associate of Arts - Theater
Gardner-Webb University
Boiling Springs, NC05.2017
Skills
- Customer Engagement
- Exceptional communication
- Target audience understanding
- Event Management
- Customer Service
- Staff Training
- Social Media Marketing
Accomplishments
- Won first place in the 2024 regional pageant held in Burlington NC
- Certified Corporate trainer for both serving and bartending.
Timeline
Promotional Brand Ambassador
Hooters
05.2023 - Current
Bartender
Hooters
10.2019 - Current
Server
Texas Roadhouse Restaurant
12.2017 - 10.2019
Associate of Arts - Business Management
Central Piedmont Community College
Associate of Arts - Theater
Gardner-Webb University
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