Yarlin Lantigua Cuevas
Charlotte
Summary
Experienced with managing and organizing critical documents to ensure efficient project workflows. Utilizes precision and attention to detail in maintaining accurate and compliant records. Knowledge of effective communication and organizational skills in document control.
Overview
6
6
years of professional experience
Work History
FSQA Document Control Coordinator
Bakkavor USA Headquarters
06.2025 - Current
- Prepare, manage, and organize FSQA and GMP documentation to ensure accuracy, traceability, and compliance.
- Support SOP creation, revisions, and document control procedures.
- Conduct daily GMP audits and document findings.
- Coordinated document management processes to ensure compliance with industry standards and regulations.
- Developed training materials for staff on document control procedures and best practices.
- Led audits of document control systems, identifying areas for improvement and compliance gaps.
- Mentored junior team members on effective documentation practices and system usage.
- Collaborated with project teams to establish consistent documentation workflows across multiple projects.
- Analyzed current documentation processes, proposing enhancements that improved operational efficiency.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Quality Assurance Technician
Bakkavor USA Headquarters
09.2023 - 06.2025
- Performed temperature monitoring, water activity, pH testing, organoleptic evaluations, and shelf-life reviews.
- Collaborated with production and sanitation teams to address quality issues.
- Trained new hires on QA procedures, GMP requirements, and food safety practices.
- Conducted routine inspections to ensure compliance with quality standards and specifications.
- Collaborated with cross-functional teams to address quality concerns and implement corrective actions.
- Trained new staff on quality assurance protocols and best practices for effective execution.
Customer Service / Office Assistant
Food Lion
05.2020 - 12.2022
- Managed front desk operations and customer inquiries.
- Supported onboarding and training of new employees.
- Maintained office supply inventory and assisted daily operations.
- Resolved customer inquiries through effective communication, enhancing satisfaction and loyalty.
- Managed high-volume calls while ensuring adherence to quality standards and protocols.
- Trained and mentored new representatives, fostering a culture of continuous learning and improvement.
Sales Associate
rue21
09.2020 - 12.2021
- Enhanced customer satisfaction by providing tailored product recommendations and resolving inquiries efficiently.
- Maintained accurate inventory levels through diligent stock management and regular audits.
- Trained new staff on sales techniques, product knowledge, and customer engagement strategies.
- Oversaw cash register operations, ensuring accurate transactions and adherence to financial protocols.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers in product selection, enhancing overall shopping experience.
Education
High School Diploma -
Bessemer City
Bessemer City05-2023
Associate of Applied Science - Criminal Justice
Cleveland Community College
Shelby, NC05-2025
Skills
- FSQA Documentation
- Office Administration
- Time Management
- Leadership & Training
- Attention to Detail
- Problem Solving
- Communication
- Document control software
- Document archiving
- Tracking document flow
- Data accuracy
- Document organization
- Organizational skills
- Document review
- Document management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
FSQA Document Control Coordinator
Bakkavor USA Headquarters
06.2025 - Current
Quality Assurance Technician
Bakkavor USA Headquarters
09.2023 - 06.2025
Sales Associate
rue21
09.2020 - 12.2021
Customer Service / Office Assistant
Food Lion
05.2020 - 12.2022
High School Diploma -
Bessemer City
Associate of Applied Science - Criminal Justice
Cleveland Community College