Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Yari Newman

Mebane

Summary

Developed skills in customer-focused sales environment, excelling in communication and relationship-building. Demonstrated ability to understand and respond to customer needs, leading to successful outcomes. Seeking to transition into new field, leveraging transferrable skills to add value and drive success.

Overview

1
1
year of professional experience

Work History

Sales Ambassador

CLEAR
01.2024 - 06.2024
  • Actively approach passengers to promote and sell CLEAR memberships, explain the enrollment process, assist with sign-ups, and process membership applications accurately and efficiently.
  • Maintain a thorough understanding of CLEAR's services, features, pricing plans, and membership benefits to effectively communicate with potential customers and address any questions or concerns they may have.
  • Collaborate with fellow Sales Ambassadors and airport staff to coordinate promotional activities, share sales techniques and best practices, and contribute to achieving sales targets and objectives set by CLEAR management.

Customer Service Agent

Frontier Airlines (Charter Express)
04.2023 - 01.2024
  • Provide exceptional customer service by assisting passengers with inquiries, ticketing, check-in, baggage handling, and resolving issues or complaints in a timely and courteous manner.
  • Coordinate with flight crews, gate agents, and ground personnel to ensure smooth flight operations, including boarding procedures, aircraft turnaround, and departure processes.
  • Manage reservations, changes, cancellations, and rebookings using airline reservation systems while adhering to company policies and procedures.
  • Ensure compliance with safety and security regulations by conducting pre-flight security checks, verifying passenger identification, and enforcing airline policies and procedures to maintain a safe and secure travel environment.

Receptionist

Cone Health Alamance Regional Hospital
04.2023 - 06.2023
  • Greet and direct patients, visitors, and staff upon arrival.
  • Answered phone calls and inquiries, provided information, and directed calls to appropriate departments or individuals.
  • Scheduled appointments, surgeries, and procedures for patients.

Education

B.S. - Biology

North Carolina A&T State University
Greensboro, NC
05.2024

Diploma -

City of Medicine Academy
Durham, NC
05.2020

Skills

  • Microsoft Office Suite (Certified)
  • Laboratory Techniques: PCR, Gel Electrophoresis, Microscopy
  • Research Methodology
  • Data Analysis (Excel, SPSS)
  • Target achievement
  • Objection handling

Affiliations

  • NCAT J.E.W.E.L.S (Treasurer; 2023- May 2024)
  • Aggie Student Advancement (2023- May 2024)
  • NCAT Global Brigades (2022- present)
  • NCAT USNDA (Undergraduate Student National Dental Association (2020 – May 2024)
  • NCAT Tri-Beta Biology Honors Society (2020 – 2021)

Timeline

Sales Ambassador

CLEAR
01.2024 - 06.2024

Customer Service Agent

Frontier Airlines (Charter Express)
04.2023 - 01.2024

Receptionist

Cone Health Alamance Regional Hospital
04.2023 - 06.2023

B.S. - Biology

North Carolina A&T State University

Diploma -

City of Medicine Academy

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Yari Newman