Xiomara Garcia-Morales
Monroe
Summary
Compassionate Personal Care Assistant with experience in providing assistance in daily living and personal care services in patients' homes per care plan. Familiarity with monitoring patient condition by observing physical and mental conditions, intake and output, exercise. Strengths include strong interpersonal skills to build rapport with patients, families, and staff; ability to maintain confidentiality of sensitive information; adaptability to handle diverse patient needs and crises. Previous work has positively impacted patient lives through consistent provision of empathetic yet efficient care. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
5
5
years of professional experience
Work History
PCA
A Primary Choice
Monroe
06.2023 - Current
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Reminded patients to take prescribed medications or nutritional supplements.
- Supported daily living activities by serving meals, feeding, ambulating and turning over, and positioning patients.
- Assisted patients with recreational activities such as reading books or playing board games.
Crew Member
Neveria El Chavo
Monroe
08.2020 - 05.2023
- Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Completed opening and closing tasks, such as setting up workstations, cleaning surfaces, and restocking supplies.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Kept the restaurant lobby, front counter, and restrooms neat and clean throughout the shift.
- Greeted customers upon arrival, provided them with us, and answered questions regarding menu items.
Education
High School Diploma -
Forest Hills High School
Marshville, NC06-2023
Skills
- Communication skills
- Customer service
- Problem solving
- Emotional support
- Health and safety
- Conflict resolution
- Team collaboration
- Customer engagement
- Customer transactions
Affiliations
- Poetry Writing
- Romance Novels Reader
- Active Church Member
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
PCA
A Primary Choice
06.2023 - Current
Crew Member
Neveria El Chavo
08.2020 - 05.2023
High School Diploma -
Forest Hills High School
Similar Profiles
Danita GrayDanita Gray
Home Health Aide at A Primary ChoiceHome Health Aide at A Primary Choice
Daliyah RayDaliyah Ray
Home Health Aide at A Primary ChoiceHome Health Aide at A Primary Choice
Dina MarlowDina Marlow
Community Alternatives Program for Disabled Adults at A Primary ChoiceCommunity Alternatives Program for Disabled Adults at A Primary Choice