Xavier Deberry
Durham
Summary
Author of the book A Living Vessel Renewing Your Mind, student-athlete, and dynamic professional with a proven track record in customer service and project management at Duke University, Oral Roberts Univeristy, and Trinagle Health Interventions. Adept at strategic thinking and innovative problem-solving, I excel in enhancing operational efficiency and fostering teamwork. Recognized for exceptional communication skills, I thrive in fast-paced environments, driving success through effective leadership and customer relationship management.
Overview
6
6
years of professional experience
Work History
CEO of the Company - Creator
Drop Squad Apparel
Durham
10.2019 - Current
- Represented my company along with a childhood friend
- Company was started to inspire others to never be afraid to follow passions, especially if you are not yet an adult, while also bringing in a steady income and expansion of business.
- Designed logo as well as organized and created a fully functional website where merchandise like apparel, notebooks, cups, phone cases, and blankets could be bought
- Small company and brand, but started seeing success immediately. Put the company on hold once the pandemic started.
Ambassador & Business Leadership and Outreach Leader
Full Gospel Businessmen International & Cardinal Gibbons High School
Durham
01.2019 - Current
- Company Overview: Full Gospel Organization
- Soup Kitchen - Prepared and served meals to people in need
- Assisted Living - engaged residents in activities and cheerful conversations
- Day Care Center - led children in educational activities & games
- Habitat for Humanity - assisted Habitat site manager where needed
- Helping Homeless - Gave food and care bags to the homeless
- Retreat Leader Led Freshman and Senior retreats
- Full Gospel Organization
Help Desk Student Worker
Oral Roberts University Informaional Techonlolgy
Tulsa
01.2025 - 05.2025
- Maintained accurate records of help desk requests using a ticketing system.
- Ensured compliance with all IT policies and procedures while assisting.
- Installed operating systems, software applications, and peripheral devices on computers.
- Provided technical support to faculty, staff, and students via phone, email, chat, and in person.
- Updated existing software packages with the latest security patches and bug fixes.
- Trained users on how to use specific software applications effectively.
- Provided guidance on best practices for data backup solutions.
Sports Facility Management Trainee
Duke University
Durham
06.2022 - 08.2024
- Company Overview: Recreational Sports Facilities & Management
- Recreational Sports Facilities & Management
- Developed and implemented strategies to improve customer service experience.
- Monitored inventory levels and adjusted purchasing plans accordingly.
Office and Csutomer Service Mnagement
Triangle Health Interventions
Durham
04.2022 - 08.2024
- Customer Service Management
- Documentation Management
- Receptionist
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
Business Entrepreneurship - Business Entrepreneurship
Oral Roberts University
Tulsa, OK05-2027
High School Diploma -
Cardinal Gibbons High School
Raleigh, NC05.2023
Sociology -
Brookdale Community College
Belmar, NJSkills
- Public Speaking
- Teamwork
- Leadership
- Communication
- Adaptability
- Strategic thinking
- Innovative
- Negotiations
- Networking
- Product Management
- Managing Distribution
- Customer Service
- Project management
- Inventory management
- Market research
- Effective communication
- Team building
- Marketing promotions
- Problem-solving
- Operations oversight
- Workforce management
- Project Support
- Inventory control
- Business development
- Financial management
- Customer relationship management (CRM)
Volunteer Experience
- Soup Kitchen, Prepared and served meals to people in need
- Assisted Living, Engaged residents in activities and cheerful conversations
- Day Care Center, Led children in educational activities & games
- Habitat for Humanity, Assisted Habitat site manager where needed
- Helping Homeless, Gave food and care bags to the homeless
- Retreat Leader, Led Freshman and Senior retreats
References
- Mike Howard, Senior Director of Recreation and Physical Education, Duke University
- Mike Matthews, Vice President of Technology and Innovation Oral Roberts University
- Sean O'Brien, IT Strategist and DBA Oral Roberts University
Publications
A Living Vessel Renewing Your Mind, Xavier Deberry
Awards & Accomplishments
- Bill Walters Spirit Led Community & Outreach Award, Cardinal Gibbons High School, 05/2023
- Academic Honor Society Graduate & Student Ambassador, Cardinal Gibbons High School, 05/2023
- Chick-Fil-A Leadership Academy
- Desire To Lead, Jeremy Boone
- Author of A Living Vessel Renewing Your Mind, Xavier Deberry
- National AAU Player Of The Game, Amateur Athletic Union
- Granted Opportunity to be part of 2024-25 Oral Roberts Men's Basketball Team
Timeline
Help Desk Student Worker
Oral Roberts University Informaional Techonlolgy
01.2025 - 05.2025
Sports Facility Management Trainee
Duke University
06.2022 - 08.2024
Office and Csutomer Service Mnagement
Triangle Health Interventions
04.2022 - 08.2024
CEO of the Company - Creator
Drop Squad Apparel
10.2019 - Current
Ambassador & Business Leadership and Outreach Leader
Full Gospel Businessmen International & Cardinal Gibbons High School
01.2019 - Current
Business Entrepreneurship - Business Entrepreneurship
Oral Roberts University
High School Diploma -
Cardinal Gibbons High School
Sociology -
Brookdale Community College
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