Dedicated Patient Service Associate with strong skills in patient confidentiality and appointment scheduling. Committed to enhancing patient understanding and supporting seamless healthcare delivery.
Overview
26
26
years of professional experience
Work History
Patient Service Associate
Duke Medical Center
Durham, NC
01.2000 - 03.2023
Assisted patients with appointment scheduling and check-in processes.
Provided information regarding services and procedures to enhance patient understanding.
Maintained accurate and organized patient records using electronic health record systems.
Collaborated with healthcare professionals to ensure seamless patient care delivery.
Daycare Assistant
KinderCare Learning Centers
Raleigh, NC
07.1997 - 12.1999
Assisted in implementing daily educational activities aligned with developmental goals.
Supported children's social and emotional growth through positive interactions and guidance.
Maintained cleanliness and organization of classroom environments to ensure safety standards.
Collaborated with lead teachers to develop individualized learning plans for children.