WINSOM HUDSON
Charlotte
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
11
11
years of professional experience
Work History
SENIOR ACCOUNT MANAGER
Nexseer Capital
08.2022 - Current
- Lead revenue growth via client portfolio optimization, achieving measurable financial results.
- Develop tailored financial solutions by analyzing diverse industry trends and expansion opportunities.
- Strengthen client relationships through proactive portfolio management and cross-functional collaboration.
- Attended monthly sales meetings and quarterly sales trainings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
SALES SUPPORT SPECIALIST
Paychex
08.2017 - 11.2022
- Supported sales initiatives by ensuring accurate order processing, leading to improved customer satisfaction and timely deliveries.
- Collaborated with team members to streamline communication processes, fostering a positive work environment and enhancing team efficiency.
- Analyzed sales data to identify trends, enabling the team to adjust strategies for better market alignment and increased sales opportunities.
- Assisted in training new staff on operational procedures, promoting a culture of learning and ensuring high standards of service.
- Engaged with clients to resolve inquiries swiftly, demonstrating strong problem-solving skills and commitment to exceptional service.
- Collaborated with sales and marketing teams to create and execute promotional campaigns.
BUSINESS DEVELOPMENT
Concentrix
03.2015 - 08.2017
- Drove strategic initiatives, enhancing client engagement and achieving measurable growth in revenue through innovative solutions.
- Conducted market research and utilized email marketing strategies to drive software sales.
- Collaborated effectively with teams to streamline operations, improving productivity and fostering a positive work environment.
- Mentored junior staff, promoting skill development and teamwork, while ensuring timely project delivery and high-quality outcomes.
- Leveraged market analysis to identify new business opportunities, leading to a significant increase in client base and market share.
- Generated new business with marketing initiatives and strategic plans.
Education
Master of Science - Masters of Strategic Leadership Program (Business)
Roberts Wesleyan College
Rochester, NY05-2024
BBA - Organizational Management (Business)
Roberts Wesleyan College
Rochester, NY05-2022
Skills
- Brand Strategy
- Data Analysis
- Financial Modeling
- Negotiation
- Market Research
- Team Leadership
- CRM
- Salesforce
- HubSpot
- Outreach
- Microsoft Office
- Presentation skills
- Pre-sales
- B2B Sales & Marketing
- Account Management
- Project Management
- Business development,
- Territory management
- Scheduling
- Revenue generation
- Account growth
- Cold calling
Timeline
SENIOR ACCOUNT MANAGER
Nexseer Capital
08.2022 - Current
SALES SUPPORT SPECIALIST
Paychex
08.2017 - 11.2022
BUSINESS DEVELOPMENT
Concentrix
03.2015 - 08.2017
Master of Science - Masters of Strategic Leadership Program (Business)
Roberts Wesleyan College
BBA - Organizational Management (Business)
Roberts Wesleyan College