Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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WINNER UKONU

Charlotte

Summary

Dynamic GFC Investigator with extensive experience at Bank of America, excelling in suspicious activity reporting and risk assessment. Proven track record in managing complex investigations and delivering actionable insights. Adept at regulatory compliance and skilled in critical thinking, consistently achieving closure and quality metrics in high-stakes environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

GFC Investigator (Brokerage - AML)

Bank of America via Insight Global
Charlotte
02.2025 - 01.2026
  • Complete investigations while overseeing cases meet or exceed closure and quality metrics
  • Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front-Line Units (FLU) to resolve investigations
  • Performs quality control functions, communications, guidance, monitoring scenario, or law enforcement liaison responsibilities in an investigative support role
  • Maintained current knowledge of the Bank's Secrecy Act and all related anti-money laundering and OFAC regulations

Senior GFC Investigator (AML)

Bank of America via Cyber Search
Orlando
02.2024 - 12.2024
  • Review cases to identify mitigation strategies according to established procedures.
  • Evaluated suspicious activity reports (SAR) indicating potential AML and terrorism financing risks, including wire transfers and ACH transactions.
  • Maintained up-to-date knowledge of Bank Secrecy Act and all relevant anti-money laundering and OFAC regulations.

BSA/AML Operations (Global Risk)

Bank of America via EY
Charlotte
01.2023 - 12.2023
  • Conducted investigations, achieving case closure and quality metrics consistently.
  • Compiled accurate suspicious activity reports for timely submission to regulators.
  • Communicated investigation findings to senior stakeholders, highlighting operational and compliance risks.
  • Collaborated with global financial crimes management and front line units to resolve complex cases.

Senior Fraud Analyst

Texas Capital Bank via Guide House
Texas City
06.2022 - 01.2023
  • Monitored customer accounts to identify discrepancies and irregularities in activity.
  • Managed complex investigations of multi-faceted transactions across multiple relationship accounts.
  • Recognized complex patterns to forecast fraud loss trends and make rapid decisions.
  • Maintained up-to-date knowledge of federal laws on fraud prevention.

KYC Due Diligence Analyst - Client onboarding/Reviewer

Credit Sussie via Dexian
Raleigh
10.2021 - 05.2022
  • Conduct routine client onboarding checks, as well as Enhanced Due Diligence (EDD) for high-risk accounts
  • Evaluate the source of a client's wealth and funds to flag and escalate unusual activities.
  • Conducted Screenings on Entities and Individuals for periodic review / Excellent communication and stakeholder management.
  • Prepared high-risk reviews with results and recommendations for customer onboarding, closure, and retention.

Senior AML Investigator

USAA Federal Savings Bank
Charlotte
04.2020 - 10.2021
  • Interfaced with bankers to gather information on client transaction activity.
  • Analyzed complex investigation results and presented concise conclusions to management.
  • Escalated suspicious activity reports highlighting AML and terrorism finance red flags.
  • Identified and managed existing and emerging risks associated with business activities.

Operational Risk Analyst

Wells Fargo via Robert Half
Charlotte
06.2019 - 11.2019
  • Critically analyzed flagged scenarios for potential suspicious transactions based on established guidelines.
  • Conducted comprehensive internal and external research on clients, including politically exposed persons for negative media.
  • Performed in-depth assessments of alerts related to wholesale banking customers, especially shared and high-risk clients.

Education

Bachelor of Science - Justice Studies

Winston-Salem State University
Winston-Salem, NC
11-2025

Associate of Science - Criminal Justice

Davidson Davie Community College
Thomasville, NC
05-2019

Associate of Applied Science - Corrections

Davidson Davie Community College
05-2019

Skills

  • Risk management
  • Fraud Management
  • Reporting
  • Suspicious activity reporting
  • Written Communications
  • Regulatory compliance
  • Data analysis
  • Investigation Management
  • Critical thinking

Technincal Skills;

  • AML Regulatory Knowledge
  • Case Investigation & Resolution
  • Customer Due Diligence
  • Enhanced Due Diligence
  • Financial Crimes Risk Programs
  • High Risk Activities & Typologies
  • Products, Services and Acumen- Global Financial Crimes
  • Risk Identification & Assessment
  • Risk Governance & Reporting

Certification

  • CFE - Certified Fraud Examiner
  • CAMS - Certified Anti-Money Laundering Specialist
  • IP - Investigative Principle

Accomplishments

  • The National Society of Leadership and Success

Timeline

GFC Investigator (Brokerage - AML)

Bank of America via Insight Global
02.2025 - 01.2026

Senior GFC Investigator (AML)

Bank of America via Cyber Search
02.2024 - 12.2024

BSA/AML Operations (Global Risk)

Bank of America via EY
01.2023 - 12.2023

Senior Fraud Analyst

Texas Capital Bank via Guide House
06.2022 - 01.2023

KYC Due Diligence Analyst - Client onboarding/Reviewer

Credit Sussie via Dexian
10.2021 - 05.2022

Senior AML Investigator

USAA Federal Savings Bank
04.2020 - 10.2021

Operational Risk Analyst

Wells Fargo via Robert Half
06.2019 - 11.2019

Bachelor of Science - Justice Studies

Winston-Salem State University

Associate of Science - Criminal Justice

Davidson Davie Community College

Associate of Applied Science - Corrections

Davidson Davie Community College
WINNER UKONU