Dynamic professional with extensive experience at CBRE INC, excelling in invoice processing and vendor management. Proven track record in financial reconciliation and conflict resolution, ensuring timely payments and exceptional customer support. Adept at coordinating facility services and maintaining compliance, contributing to operational efficiency and client satisfaction.
Overview
29
29
years of professional experience
Work History
Contract Support
CBRE INC
Charlotte
03.2024 - Current
Processed invoices and ensured timely payments to vendors.
Managed daily financial transactions and maintained accurate records.
Conducted regular reconciliation of accounts payable and receivable.
Coordinated with vendors regarding billing issues.
Made sure all payments were sent out before deadlines to avoid late fees.
Resolved customer complaints or answered customers' questions.
Facility Coordinator
CBRE INC
Charlotte
05.2023 - 03.2024
Coordinated vendor services for repairs, security, and cleaning tasks.
Planned and coordinated the maintenance of facility equipment and systems.
Managed contracts related to building services such as janitorial or security services.
Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
Purchase Coordinator
CBRE INC
Charlotte
05.2017 - 06.2023
Coordinated purchase orders and vendor communications
Reviewed vendor contracts for compliance and accuracy
Performed other duties as assigned by management team.
Reviewed invoices for accuracy prior to submission for payment processing.
Maintained accurate records of purchased products, delivery information and invoices.
Processed requisitions for goods and services from internal departments.
Monitored delivery dates to confirm timely arrival of goods.
Ordered materials, supplies, and services in accordance with established purchasing policies.
Coordinated returns with vendors when necessary for defective items or incorrect shipments.
Researched vendors, negotiated prices, and maintained relationships with suppliers.
Tracked delivery status of ordered items using computerized systems.
Reviewed purchase orders and invoices to ensure accuracy of information.
Prepared purchase orders and sent to distributors and suppliers.
Switchboard Receptionist
Johnson Controls
Charlotte
11.2011 - 04.2017
Managed incoming calls using multi-line phone system
Directed visitors to appropriate departments and personnel
Assisted with general administrative tasks and office support
Provided friendly and professional customer service at all times
Claims Assistance
Royal & SunAlliance Insurance
Charlotte
02.1996 - 06.2010
Maintained organized records of all claims transactions and communications.
Collaborated with adjusters to facilitate timely claim investigations and resolutions.
Utilized industry software to track and manage claims throughout the process.
Provided administrative support to the claims department as needed daily.
Opened, sorted and monitored claims.
Provided customer service support to policyholders, claimants, and agents over the phone or via email.
Performed data entry into internal systems to process claims requests.
Managed incoming mail consisting of new applications and and or additional documentation required for existing open claims files.
Examined claims, records and procedures to grant approval of coverage.
Organized information by using spreadsheets, databases or word processing applications.
Collected payments, processed receipts and informed policyholders of outstanding balances.
Answered inquiries from customers regarding their individual claims status.
Education
Some College (No Degree) - Journalism And Mass Communication