Willis Cochran III
Mt Pleasant
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
19
19
years of professional experience
Work History
Team Lead
TZ Insurance Solutions LLC
09.2022 - Current
- Instructed new team members regarding current team procedures and processes to support customer satisfaction.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Proactively oversee and mentor team members to guarantee adherence to company and federal standards.
- Execute tasks and aggregate information requested by upper management.
Holster Tech/Laser Tech
Secret Squirrel Concealment/Red5worx
04.2022 - Current
- Fabricate kydex holsters sourced from requests by online and local customers.
- Develop graphics tailored to customer requests for laser engraving across various products and materials.
- Oversee equipment and workspace maintenance alongside consumable inventory.
- Monitored dynamic industry trends to guarantee optimal product quality for customers.
Data Entry/Admin
Medix/LHI
01.2021 - 04.2022
- Executed daily setup and dismantling of mobile Covid testing site.
- Implemented CDC protocols ensuring proper PPE utilization.
- Assisted in greeting and registering patients during COVID testing procedures.
Associate Pastor
Propel Church
01.2019 - 01.2021
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
- Provided spiritual care through visitation, counseling, and prayer.
- Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants'' lives.
Operation Support Specialist
Allied Universal Security Systems
04.2016 - 01.2019
- Assist Project Managers in ensuring all essential equipment is procured and prepared for installation.
- Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
- Prepare and send invoices for completed jobs as well as create Purchase Orders for all ordered materials.
- Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
Store Manager/Lead Collection Specialist
Rent-A-Center/RAC Acceptance
11.2005 - 04.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
No Degree - Christian Leadership And Management
Liberty University
Lynchburg, VASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Schedule management
- Complaint resolution
- Operations management
- Key performance indicators
- Employee training
- Workflow management
Timeline
Team Lead
TZ Insurance Solutions LLC
09.2022 - Current
Holster Tech/Laser Tech
Secret Squirrel Concealment/Red5worx
04.2022 - Current
Data Entry/Admin
Medix/LHI
01.2021 - 04.2022
Associate Pastor
Propel Church
01.2019 - 01.2021
Operation Support Specialist
Allied Universal Security Systems
04.2016 - 01.2019
Store Manager/Lead Collection Specialist
Rent-A-Center/RAC Acceptance
11.2005 - 04.2016
No Degree - Christian Leadership And Management
Liberty University
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